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Nobel Biocare Services AG
2mo ago

Clinical Education Specialist(m/w/x)

Zürich
Full-timeOn-siteExperienced

Description

In this role, you will manage and enhance clinical education activities, creating tailored learning journeys for dental professionals. Your day-to-day responsibilities will involve developing content, coordinating with stakeholders, and analyzing educational impact to ensure continuous improvement.

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Requirements

  • University degree in a relevant field
  • 3-5 years of experience in clinical education, training, or event management
  • Proficiency with CRM, LMS, and event management tools
  • Strong data management and analytical skills
  • Advanced skills in Microsoft Office Suite
  • Experience with training management and content development
  • Experience developing and reviewing clinical content
  • Customer-oriented mindset with experience in customer-facing roles
  • Proven track record of initiative-taking in educational program development
  • Demonstrated ownership and proactive stakeholder communication
  • Native-level English; excellent communication skills
  • Ability to manage multiple projects and prioritize tasks
  • Certifications in education, project management, or digital learning are an advantage

Education

Bachelor's degree

Work Experience

3 - 5 years

Tasks

  • Set up and manage clinical education activities
  • Follow up on logistical and operational aspects of training
  • Maintain course catalogs and registration sites
  • Support course participants with inquiries
  • Develop and update educational content and resources
  • Ensure clinical accuracy and alignment with business needs
  • Manage access to content on learning platforms
  • Support localization and adaptation for different audiences
  • Coordinate with internal and external stakeholders
  • Create promotional materials in collaboration with marketing
  • Work with marketing to promote courses effectively
  • Design structured customer learning journeys for dental professionals
  • Collaborate with market subsidiaries to localize learning journeys
  • Continuously assess and refine clinical education activities
  • Track and analyze participation and engagement data
  • Generate reports and dashboards to measure course impact
  • Collaborate with marketing and sales to nurture leads
  • Develop and maintain standardized frameworks and best practices
  • Ensure compliance with internal standards and regulations
  • Support the effective use of educational technology platforms

Tools & Technologies

CRMLMSCventHubspotMicrosoft Dynamics 365Microsoft Office Suite

Languages

EnglishNative

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