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BEBecton Dickinson GmbH Germany

Business Services Representative - Region Central(m/w/x)

Frankfurt am Main, Wien, Kelberg
from 53,200 - 81,100 / year
Part-time, Full-timeOn-siteJunior

Maximizing service sales for medical technology at Point of Sale. Fluent English and German required, with sales experience in commercial or healthcare industry a plus. Hybrid work, 4-week workation option.

Requirements

  • Bachelor's degree in science, business, or equivalent experience
  • Fluent English and German, French or Eastern European language a plus
  • Ability to process and analyze data in online systems (Power BI, ServiceMax, excel)
  • Sales experience in commercial or healthcare industry a plus
  • Solution selling skills and commercial mindset
  • Strong written and verbal communication, presentation, and listening skills
  • Result driven and action oriented
  • Good organization skills
  • Proficiency in Microsoft Office applications and CRM (SFDC)
  • Proactive and entrepreneurial mindset with networking ability
  • Experience in direct medical device selling or contract selling desirable
  • Experience in Technical Service/Commercial organization desirable

Tasks

  • Serve as main point of contact for Central Hub
  • Maximize service sales at Point of Sale
  • Convert, renew, sell, and upsell service offerings
  • Cover MMS portfolio for existing and prospective customers
  • Maintain process adherence and meet revenue targets
  • Respond to tender-related service requests
  • Provide descriptive and pricing tender responses
  • Escalate pricing discount issues
  • Perform direct service sales in defined territory
  • Manage service sales call flow for internal and external customers
  • Close leads into sales according to process
  • Identify, qualify, and close service sales for segmented customers
  • Manage contract opportunities using BD Way of Selling
  • Collaborate with commercial team to arrange campaigns
  • Prepare and present customer proposals
  • Negotiate customer proposals by phone and email
  • Visit customers on an ad hoc basis
  • Revise and renew customer agreements annually
  • Prepare and send service contract materials
  • Collect purchase orders and coordinate invoicing
  • Create and maintain service contract records
  • Follow up on accounts and contracts with clients and BD Field Service
  • Manage monthly service revenue reconciliation and accruals
  • Maintain service contract forecasting tool
  • Achieve financial sales goals and performance
  • Collaborate on budgeting and forecasting
  • Develop and present revenue projections and forecasts
  • Prepare analyses and reconciliations
  • Ensure timely revenue recognition and accounting
  • Monitor and evaluate service sales performance
  • Meet revenue and profit goals
  • Track installed base clients and lifecycle
  • Identify sales opportunities for end-of-life products
  • Build ongoing relationships with key accounts
  • Promote service portfolio and assess customer needs
  • Provide exceptional customer service to internal and external customers
  • Embody trust, integrity, and ethics

Education

  • Bachelor's degree

Languages

  • EnglishFluent
  • GermanFluent
  • FrenchBasic
  • EstonianBasic

Tools & Technologies

  • Power BI
  • ServiceMax
  • excel
  • CRM
  • SFDC
  • Microsoft Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Becton Dickinson GmbH Germany and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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