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Business Process Analyst II(m/w/x)
Managing D365 issues and ServiceNow tickets with Hitachi for process improvement in operations, shipping, finance at a precision technology facility. Minimum 3 years Microsoft Dynamics 365 experience required. Primary D365 contact at Muenster facility, external vendor coordination with Hitachi.
Requirements
- Experience with Microsoft Dynamics 365 (minimum 3 years)
- Strong organizational and independent work skills
- Effective communication and stakeholder management abilities
- Experience in business analysis and process improvement
- Ability to manage multiple tasks and prioritize effectively
- Microsoft certification
- Familiarity with ServiceNow and Plan View
- Technical/development experience with D365 configuration
- Project and time management skills
- Ability to simplify and communicate complex technical information
Tasks
- Serve as the primary contact for D365 issues at the Muenster facility
- Manage and prioritize the ServiceNow ticket queue with Hitachi
- Coordinate with Hitachi for timely issue resolution and enhancements
- Assess and improve business processes in operations, shipping, and finance
- Document system changes according to governance processes
- Support users with D365 transactions and troubleshoot challenges
- Review and address backlog items, bugs, and enhancement requests in Azure DevOps
- Lead or support projects to enhance business efficiency
- Facilitate communication between IT, business stakeholders, and external partners
- Maintain documentation and ensure compliance with internal procedures
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365
- ServiceNow
- Plan View
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Business Process Analyst II(m/w/x)
Managing D365 issues and ServiceNow tickets with Hitachi for process improvement in operations, shipping, finance at a precision technology facility. Minimum 3 years Microsoft Dynamics 365 experience required. Primary D365 contact at Muenster facility, external vendor coordination with Hitachi.
Requirements
- Experience with Microsoft Dynamics 365 (minimum 3 years)
- Strong organizational and independent work skills
- Effective communication and stakeholder management abilities
- Experience in business analysis and process improvement
- Ability to manage multiple tasks and prioritize effectively
- Microsoft certification
- Familiarity with ServiceNow and Plan View
- Technical/development experience with D365 configuration
- Project and time management skills
- Ability to simplify and communicate complex technical information
Tasks
- Serve as the primary contact for D365 issues at the Muenster facility
- Manage and prioritize the ServiceNow ticket queue with Hitachi
- Coordinate with Hitachi for timely issue resolution and enhancements
- Assess and improve business processes in operations, shipping, and finance
- Document system changes according to governance processes
- Support users with D365 transactions and troubleshoot challenges
- Review and address backlog items, bugs, and enhancement requests in Azure DevOps
- Lead or support projects to enhance business efficiency
- Facilitate communication between IT, business stakeholders, and external partners
- Maintain documentation and ensure compliance with internal procedures
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365
- ServiceNow
- Plan View
About the Company
Nordson Holdings S.a.r.l. & Company KG
Industry
Manufacturing
Description
Das Unternehmen ist ein weltweit führendes Unternehmen im Bereich Präzisionstechnologie.
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