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Business IT Support(m/w/x)
Translating business needs into functional specs for enterprise applications at a global scientific solutions provider. 3+ years IT experience in manufacturing/operations with ERP systems required. Daily stand-ups, 40-hour work week.
Requirements
- 3+ years technical IT experience
- IT experience in manufacturing/operations
- Experience with ERP systems (BMD/NTCS, Oracle JDE)
- Gather, analyze, document business requirements
- Windows infrastructure knowledge
- Linux infrastructure knowledge
- Workstation and Server knowledge
- Basic database administration knowledge
- Solid SQL skills
- Analytical thinking for database models
- Write complex SQL queries independently
- Development tools and languages experience preferred
- Use of AI tool like ChatGPT
- Ability to work independently
- Teamwork skills
- Experience with O365 tools (PowerBI, PowerApps) beneficial
- Understanding of networking fundamentals
- Strong verbal communication skills
- Strong written communication skills
- Interact with all levels of stakeholders
- Fluent English
- Fluent German
- Flexibility for occasional off-hours support
Tasks
- Act as liaison between business stakeholders and IT
- Translate business requirements into functional and technical specifications
- Perform detailed requirements engineering
- Analyze, document, and validate business processes and system needs
- Configure, implement, and maintain enterprise applications
- Support ERP systems (NTCS) with incident management, change requests, and enhancements
- Execute system integration activities
- Ensure seamless data flow between applications and platforms
- Develop and optimize SQL queries
- Perform data analysis and support database-related activities
- Participate in system testing lifecycle (unit, integration, UAT)
- Ensure high-quality releases
- Troubleshoot and resolve application and infrastructure issues
- Conduct root cause analysis
- Implement preventive measures
- Collaborate with cross-functional IT teams
- Ensure system reliability and performance
- Contribute to automation and scripting (Python, VBA)
- Improve operational efficiency
- Ensure compliance with IT governance, security, and corporate standards
- Drive continuous improvement and digitalization initiatives
- Leverage tools such as Power BI, PowerApps, and AI solutions
- Maintain system documentation
- Document technical specifications, workflows, and operational procedures
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- ERP systems
- BMD/NTCS
- Oracle JDE
- Windows
- Linux
- MS SQL
- MySQL
- SQL
- Python
- DelphiScript
- VBA
- ChatGPT
- O365
- PowerBI
- PowerApps
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Business IT Support(m/w/x)
Translating business needs into functional specs for enterprise applications at a global scientific solutions provider. 3+ years IT experience in manufacturing/operations with ERP systems required. Daily stand-ups, 40-hour work week.
Requirements
- 3+ years technical IT experience
- IT experience in manufacturing/operations
- Experience with ERP systems (BMD/NTCS, Oracle JDE)
- Gather, analyze, document business requirements
- Windows infrastructure knowledge
- Linux infrastructure knowledge
- Workstation and Server knowledge
- Basic database administration knowledge
- Solid SQL skills
- Analytical thinking for database models
- Write complex SQL queries independently
- Development tools and languages experience preferred
- Use of AI tool like ChatGPT
- Ability to work independently
- Teamwork skills
- Experience with O365 tools (PowerBI, PowerApps) beneficial
- Understanding of networking fundamentals
- Strong verbal communication skills
- Strong written communication skills
- Interact with all levels of stakeholders
- Fluent English
- Fluent German
- Flexibility for occasional off-hours support
Tasks
- Act as liaison between business stakeholders and IT
- Translate business requirements into functional and technical specifications
- Perform detailed requirements engineering
- Analyze, document, and validate business processes and system needs
- Configure, implement, and maintain enterprise applications
- Support ERP systems (NTCS) with incident management, change requests, and enhancements
- Execute system integration activities
- Ensure seamless data flow between applications and platforms
- Develop and optimize SQL queries
- Perform data analysis and support database-related activities
- Participate in system testing lifecycle (unit, integration, UAT)
- Ensure high-quality releases
- Troubleshoot and resolve application and infrastructure issues
- Conduct root cause analysis
- Implement preventive measures
- Collaborate with cross-functional IT teams
- Ensure system reliability and performance
- Contribute to automation and scripting (Python, VBA)
- Improve operational efficiency
- Ensure compliance with IT governance, security, and corporate standards
- Drive continuous improvement and digitalization initiatives
- Leverage tools such as Power BI, PowerApps, and AI solutions
- Maintain system documentation
- Document technical specifications, workflows, and operational procedures
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- ERP systems
- BMD/NTCS
- Oracle JDE
- Windows
- Linux
- MS SQL
- MySQL
- SQL
- Python
- DelphiScript
- VBA
- ChatGPT
- O365
- PowerBI
- PowerApps
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Thermo Fisher Scientific
Industry
Science
Description
The company enables customers to make the world healthier, cleaner, and safer through innovative scientific solutions.
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