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Lombard Odier
10h ago

Business Application Support Specialist – Finance(m/w/x)

Genf
Full-timeOn-siteSenior

Description

You will ensure the stability of banking applications by resolving functional issues and training users, while collaborating with partners to maintain high service standards and improve team processes.

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Requirements

  • •Master’s degree in IT or Finance
  • •Over 5 years banking experience
  • •Excellent communication and soft skills
  • •Proactivity and sense of initiative
  • •Experience working under stress
  • •Command of banking and finance operations
  • •Understanding of accounting principles
  • •Good command of Microsoft Office
  • •Experience as Business Analyst or Auditor
  • •SAP BI knowledge is an advantage
  • •Swiss residence or relocation willingness

Education

Master's degree

Work Experience

5 years

Tasks

  • •Troubleshoot functional issues for finance and accounting applications
  • •Document release notes and perform quality controls
  • •Monitor KPIs to ensure reliable service delivery
  • •Escalate major incidents for timely resolution
  • •Manage regular meetings with bank partners regarding ticket backlogs
  • •Analyze balance sheets within SAP
  • •Provide high-quality training for bank users
  • •Test new application releases
  • •Collaborate with development and production teams
  • •Maintain regular contact with the company's finance partners
  • •Propose process improvements to the head of application support

Tools & Technologies

Microsoft OfficeExcelPowerPointSAP BI

Languages

English – Business Fluent

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