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Swissquote
8d ago

Business & Application Support Engineer(m/w/x)

Schweiz
Full-timeOn-siteExperienced

Description

In this role, you will ensure system stability by solving complex technical issues and optimizing internal tools. You'll bridge the gap between technology and banking while maintaining the company's critical databases.

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Requirements

  • •Degree in Information Systems or similar
  • •Strong interest for IT
  • •3 years experience in operational support
  • •Experience in banking or fintech environment
  • •Skills in Windows, Unix, or Linux
  • •Knowledge of SQL and scripting
  • •Proficiency in Git
  • •Good knowledge of French
  • •Strong working knowledge of English
  • •Strong problem-solving skills
  • •Eagerness to work on critical systems
  • •Interest in fintech and banking world
  • •Strong sense of customer service
  • •Banking or financial services experience

Education

Bachelor's degree

Work Experience

3 years

Tasks

  • •Assist departments with platform technical issues
  • •Investigate and solve complex, critical cases
  • •Maintain and update customer databases using SQL
  • •Develop automation tools to improve support performance
  • •Provide level 2 and 3 client support
  • •Perform complex SQL database extractions
  • •Coordinate with development teams on critical issues
  • •Execute and implement daily IT system monitoring
  • •Join an on-call rotation for 24/7 support
  • •Develop temporary fixes using scripting skills
  • •Improve processes through cross-team collaboration

Tools & Technologies

WindowsUnixLinuxSQLPythonBashGit

Languages

French – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Swissquote and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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