Billing and Collection Officer(m/w/x)

Description

You will manage the full student billing cycle, from invoicing to payment reconciliation. By resolving financial queries and coordinating with various departments, you'll ensure a seamless experience for students.

Requirements

• •Degree in accounting, finance, or relevant field
• •Relevant experience as alternative to degree
• •Experience in similar position or financial environment
• •Hospitality, Education or Luxury environment experience
• •Excellent communication and customer service skills
• •Great numerical and logical skills
• •Strong attention to detail and organization
• •Efficient time management and priority organization
• •Advanced knowledge and use of Excel
• •Proficiency in ERP accounting software
• •Fluent command of English and French

Tasks

• •Create and distribute accurate student invoices
• •Record and reconcile student payments
• •Explain billing adjustments clearly
• •Issue invoices and credit notes
• •Update student statuses based on records
• •Monitor and follow up on outstanding balances
• •Resolve financial queries via phone and email
• •Liaise with parents, sponsors, and departments
• •Document all student and sponsor interactions
• •Administer student payment plans and reminders
• •Manage the end-to-end student refund process
• •Assess and validate scholarship documentation
• •Maintain audit proofs for scholarship records
• •Generate financial reports using Microsoft Dynamics

Tools & Technologies