Batmaid
Customer Experience Intern - French Speaking(m/w/x)
Full-timeInternshipOn-site
Lausanne
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BABatgroup
B2B Operations Intern(m/w/x)
Lausanne
from CHF 1,750 / month
Full-timeInternshipOn-site
Nejo AI Summary
Managing bookings, tickets, and pricing for a home cleaning platform. Bachelor's degree or recent graduate status required. Full-time internship with real responsibilities and mentorship.
Requirements
- Pursuing or recently completed Bachelor's or Master's degree
- Curiosity and fast learning ability
- Energized by dynamic, fast-paced environment
- Entrepreneurial mindset
- Ownership of work
- Eagerness to grow professionally and personally
- Enjoyment of international and multicultural team setting
- Fluent English (minimum C1)
- Fluent French (minimum C1)
- German language skills welcome
Tasks
- Create and modify bookings
- Handle ticket creation and closure
- Adjust schedules and frequencies
- Provide standard email and phone support
- Manage pricing and contract information
- Address agent absences and customer complaints
- Ensure 5-star customer experiences
- Support cleaning professionals with inquiries
- Handle absences and sick leave for agents
- Confirm planning and provide access support
- Analyze client feedback and suggest improvements
- Collaborate with leadership to enhance processes
- Optimize internal processes for efficiency
- Contribute ideas for process improvement
- Maintain consistent brand image across markets
- Explore innovative ways to scale the business
Education
- Currently in higher educationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- French – Business Fluent
- German – Basic
Benefits
Other Benefits
- Full-time internship
- Practical skills
Purpose-Driven Work
- Real responsibilities
Diverse Work
- Hands-on experience
Mentorship & Coaching
- Guidance and mentorship
Startup Environment
- Supportive, growth-oriented environment
Learning & Development
- Continuous development
Career Advancement
- Career insights
Informal Culture
- Dynamic, international team
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Batgroup and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BABatgroup
B2B Operations Intern(m/w/x)
Lausanne
from CHF 1,750 / month
Full-timeInternshipOn-site
Nejo AI Summary
Managing bookings, tickets, and pricing for a home cleaning platform. Bachelor's degree or recent graduate status required. Full-time internship with real responsibilities and mentorship.
Requirements
- Pursuing or recently completed Bachelor's or Master's degree
- Curiosity and fast learning ability
- Energized by dynamic, fast-paced environment
- Entrepreneurial mindset
- Ownership of work
- Eagerness to grow professionally and personally
- Enjoyment of international and multicultural team setting
- Fluent English (minimum C1)
- Fluent French (minimum C1)
- German language skills welcome
Tasks
- Create and modify bookings
- Handle ticket creation and closure
- Adjust schedules and frequencies
- Provide standard email and phone support
- Manage pricing and contract information
- Address agent absences and customer complaints
- Ensure 5-star customer experiences
- Support cleaning professionals with inquiries
- Handle absences and sick leave for agents
- Confirm planning and provide access support
- Analyze client feedback and suggest improvements
- Collaborate with leadership to enhance processes
- Optimize internal processes for efficiency
- Contribute ideas for process improvement
- Maintain consistent brand image across markets
- Explore innovative ways to scale the business
Education
- Currently in higher educationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- French – Business Fluent
- German – Basic
Benefits
Other Benefits
- Full-time internship
- Practical skills
Purpose-Driven Work
- Real responsibilities
Diverse Work
- Hands-on experience
Mentorship & Coaching
- Guidance and mentorship
Startup Environment
- Supportive, growth-oriented environment
Learning & Development
- Continuous development
Career Advancement
- Career insights
Informal Culture
- Dynamic, international team
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Batgroup and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Batgroup
Industry
Cleaning
Description
Batmaid aims to be the global leader in well-being at home through high-quality cleaning services, operating from Switzerland and expanding across Europe.
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