Full Stack Supply Co
eCommerce Trading Manager(m/w/x)
Full-timeWith HomeofficeSenior
Le Châble
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FUFull Stack Supply Co
B2B Logistics Coordinator(m/w/x)
Le Châble
Full-timeWith Home Office
Nejo AI Summary
North American retail partner liaison for outdoor sporting goods, managing orders and invoices. Strong Excel and communication skills required. Pro deals and Verbier season pass.
Requirements
- Customer focus and advocacy for B2B Partners
- Strong external and internal communication skills
- Continuous improvement mindset for logistics
- Logical thinking and strong Excel skills
- Attention to detail in documents and systems
- Effective time management and prioritization
- Experience with SaaS tools and modern technology (including AI)
- Environmental consciousness for CO2 reduction
Tasks
- Serve as the primary contact for North American Retail Partners
- Respond to partner requests and anticipate needs
- Maintain smooth and professional communication
- Follow up on orders, deliveries, and back-orders
- Track invoices to ensure partner awareness
- Exceed partner expectations regarding order status
- Manage after-sale service
- Ensure customer satisfaction and retention
- Collaborate with sales teams using product and customer knowledge
- Communicate daily with 3PL providers
- Ensure timely order shipments
- Identify and report logistical roadblocks
- Implement solutions for logistical issues
- Support local sales representatives
- Follow up with Retail Partners to maximize sales
- Resolve Retail Partner issues
- Ensure accurate entry of account orders into the system
- Inform partners of production and delivery schedule changes
- Update account contact details in CRM systems
- Maintain sales terms in CRM systems
- Onboard new retail partners
- Ensure partners access relevant sales tools
- Manage overselling situations with partners and sales reps
- Resolve order placement issues
- Resolve delivery issues
- Resolve warranty issues
- Resolve return issues
- Ensure highest standard of communication with partners
- Utilize appropriate communication tools
- Gather and record sell-through information from partners
- Share sell-through information with sales representatives
- Provide proactive recommendations to partners
- Offer guidance to partners to maximize sales
- Assist Sales Reps with ad hoc requests
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Excel
- SaaS tools
- AI
Benefits
Corporate Discounts
- Employee discounts
- Pro deals with partners
Other Benefits
- Verbier season pass
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Full Stack Supply Co and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
FUFull Stack Supply Co
B2B Logistics Coordinator(m/w/x)
Le Châble
Full-timeWith Home Office
Nejo AI Summary
North American retail partner liaison for outdoor sporting goods, managing orders and invoices. Strong Excel and communication skills required. Pro deals and Verbier season pass.
Requirements
- Customer focus and advocacy for B2B Partners
- Strong external and internal communication skills
- Continuous improvement mindset for logistics
- Logical thinking and strong Excel skills
- Attention to detail in documents and systems
- Effective time management and prioritization
- Experience with SaaS tools and modern technology (including AI)
- Environmental consciousness for CO2 reduction
Tasks
- Serve as the primary contact for North American Retail Partners
- Respond to partner requests and anticipate needs
- Maintain smooth and professional communication
- Follow up on orders, deliveries, and back-orders
- Track invoices to ensure partner awareness
- Exceed partner expectations regarding order status
- Manage after-sale service
- Ensure customer satisfaction and retention
- Collaborate with sales teams using product and customer knowledge
- Communicate daily with 3PL providers
- Ensure timely order shipments
- Identify and report logistical roadblocks
- Implement solutions for logistical issues
- Support local sales representatives
- Follow up with Retail Partners to maximize sales
- Resolve Retail Partner issues
- Ensure accurate entry of account orders into the system
- Inform partners of production and delivery schedule changes
- Update account contact details in CRM systems
- Maintain sales terms in CRM systems
- Onboard new retail partners
- Ensure partners access relevant sales tools
- Manage overselling situations with partners and sales reps
- Resolve order placement issues
- Resolve delivery issues
- Resolve warranty issues
- Resolve return issues
- Ensure highest standard of communication with partners
- Utilize appropriate communication tools
- Gather and record sell-through information from partners
- Share sell-through information with sales representatives
- Provide proactive recommendations to partners
- Offer guidance to partners to maximize sales
- Assist Sales Reps with ad hoc requests
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Excel
- SaaS tools
- AI
Benefits
Corporate Discounts
- Employee discounts
- Pro deals with partners
Other Benefits
- Verbier season pass
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Full Stack Supply Co and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Full Stack Supply Co
Industry
Manufacturing
Description
Full Stack Supply Co is a multi-brand group building outdoor sporting equipment brands focused on people and the planet, committed to sustainability and positive change.
Not a perfect match?