Your personal AI career agent
Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
- Home
- Jobs in Switzerland
- Agent Call Center TrilingueAgent Call Center Trilingue at Otis
Not a perfect match?
- Banque Cantonale de FribourgFull-time/Part-timeOn-siteJuniorFreiburg
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Mitarbeiter:in Kasse & Kundendienst(m/w/x)
Part-timeOn-siteExperiencedGranges-Paccot
- Home
- Jobs in Switzerland
- Agent Call Center TrilingueAgent Call Center Trilingue at Otis
Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
About the Company
Otis
Industry
Manufacturing
Description
The company is the world’s leading elevator and escalator manufacturing, installation, and service company.
Not a perfect match?
- Banque Cantonale de Fribourg
Kundenberater:in Kundencenter(m/w/x)
Full-time/Part-timeOn-siteJuniorFreiburg - Etat de Fribourg - Staat Freiburg
Administrative:r Mitarbeiter:in für Mobilität & Austausch(m/w/x)
Part-timeOn-siteExperiencedFreiburg - Kantonale Sozialversicherungsanstalt
Ausbildungskoordinator:in(m/w/x)
Part-timeOn-siteExperiencedGivisiez - CHE FedEx Express Swiss Post GmbH
Package Handler(m/w/x)
Part-timeOn-siteEntry LevelKerzers - MediaMarktSaturn Retail Group
Mitarbeiter:in Kasse & Kundendienst(m/w/x)
Part-timeOn-siteExperiencedGranges-Paccot