Banque Cantonale de Fribourg
Kundenberater:in Kundencenter(m/w/x)
Full-time/Part-timeOn-siteJunior
Freiburg
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Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Otis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Customer support for elevator and escalator system issues, coordinating field team interventions at global elevator and escalator service provider. Proficiency in French, German, Italian required. International work context.
Requirements
- Trilingual (French, German, Italian) proficiency
- Confirmed experience in customer service or call center (not mandatory)
- Excellent communication skills and service orientation
- Ability to work under pressure and manage priorities
- Comfortable with IT tools and CRM systems
Tasks
- Answer incoming calls from customers and partners with professionalism and empathy
- Manage requests for troubleshooting, maintenance, and general information
- Coordinate technical interventions with field teams
- Ensure thorough follow-up on cases in the internal system
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- French – Native
- German – Native
- Italian – Native
Tools & Technologies
- IT tools
- CRM systems
Benefits
Informal Culture
- International and innovative environment
Learning & Development
- Comprehensive training
- Professional development opportunities
Competitive Pay
- Attractive package
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Otis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Otis
Industry
Manufacturing
Description
The company is the world’s leading elevator and escalator manufacturing, installation, and service company.
Not a perfect match?
- Banque Cantonale de Fribourg
Kundenberater:in Kundencenter(m/w/x)
Full-time/Part-timeOn-siteJuniorFreiburg - Etat de Fribourg - Staat Freiburg
Telefonist:in - Mitarbeiterin Empfang(m/w/x)
Part-timeOn-siteExperiencedGivisiez - Etat de Fribourg - Staat Freiburg
Verwaltungsangestellte:r(m/w/x)
Full-time/Part-timeTemporary contractOn-siteNot specifiedGivisiez - Feldschlösschen
Sachbearbeiter Service Center Events(m/w/x)
Part-timeOn-siteExperiencedGivisiez - Jobportal Pro Infirmis
Sachbearbeiter:in Administration(m/w/x)
Part-timeOn-siteNot specifiedFreiburg