The AI Job Search Engine
Account Manager(m/w/x)
Description
You will drive the full customer lifecycle by acting as a trusted advisor to restaurants, where you'll optimize their operations and implement marketing strategies to ensure long-term success.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Native German and English language proficiency
- •Native German and English language proficiency
- •5+ years Account management or equivalent experience
- •Validated customer service skills
- •Passion for hospitality and technology
- •Restaurant management or sales experience in food and beverage industry (preferred)
- •Good listening and objection handling skills
- •Ability to manage objections and consultative sales approach
- •Skill in communicating and challenging customer viewpoints
- •Outstanding negotiating skills
- •Passion for data and analytics in decision-making
- •Ability to work cross-departmentally to achieve results
- •Tracking of economic and industry drivers
- •Confidence in training delivery and public speaking
- •Excellent social, planning, and time management skills
- •Strong writing, presentation and interpersonal skills
- •Proficiency in Google Suite and Salesforce CRM
- •Valid driving license and transportation
- •Appreciation for unstructured and forward-thinking environments
- •College degree
Education
Work Experience
5 years
Tasks
- •Nurture existing high-level restaurant relationships
- •Serve as a trusted advisor to partners
- •Advocate for customers to resolve cross-functional issues
- •Act as the primary contact for concerns
- •Configure systems to optimize reservation flow
- •Identify opportunities to upsell marketing assets
- •Achieve quarterly company goals and sales objectives
- •Report installation details to technical support staff
- •Place reservation links on restaurant websites
- •Track activity and coordinate monthly reviews
- •Implement restaurant-specific marketing programs
- •Drive participation in promotional programs
- •Capture feedback for product feature requirements
- •Educate operators on industry trends and insights
- •Manage restaurant retention and contract renewals
Tools & Technologies
Languages
German – Native
English – Business Fluent
Benefits
Flexible Working
- •Hybrid work model
- •Flexible global schedule
More Vacation Days
- •Generous paid vacation
- •Birthday time off
- •Annual company-wide week off
Workation & Sabbatical
- •Work from anywhere 20 days
Mental Health Support
- •Company-paid therapy sessions
- •Company-paid Headspace subscription
Generous Parental Leave
- •Paid parental leave
Social Impact
- •Paid volunteer time
Additional Allowances
- •Development Dollars
Career Advancement
- •Leadership development
Learning & Development
- •On-demand e-learnings
Corporate Discounts
- •Travel Discounts
Other Benefits
- •Employee Resource Groups
- •Application and interview accommodations
- Momentus TechnologiesFull-timeWith HomeofficeExperiencedMünchen
- OpenTable
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Account Manager(m/w/x)
The AI Job Search Engine
Description
You will drive the full customer lifecycle by acting as a trusted advisor to restaurants, where you'll optimize their operations and implement marketing strategies to ensure long-term success.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Native German and English language proficiency
- •Native German and English language proficiency
- •5+ years Account management or equivalent experience
- •Validated customer service skills
- •Passion for hospitality and technology
- •Restaurant management or sales experience in food and beverage industry (preferred)
- •Good listening and objection handling skills
- •Ability to manage objections and consultative sales approach
- •Skill in communicating and challenging customer viewpoints
- •Outstanding negotiating skills
- •Passion for data and analytics in decision-making
- •Ability to work cross-departmentally to achieve results
- •Tracking of economic and industry drivers
- •Confidence in training delivery and public speaking
- •Excellent social, planning, and time management skills
- •Strong writing, presentation and interpersonal skills
- •Proficiency in Google Suite and Salesforce CRM
- •Valid driving license and transportation
- •Appreciation for unstructured and forward-thinking environments
- •College degree
Education
Work Experience
5 years
Tasks
- •Nurture existing high-level restaurant relationships
- •Serve as a trusted advisor to partners
- •Advocate for customers to resolve cross-functional issues
- •Act as the primary contact for concerns
- •Configure systems to optimize reservation flow
- •Identify opportunities to upsell marketing assets
- •Achieve quarterly company goals and sales objectives
- •Report installation details to technical support staff
- •Place reservation links on restaurant websites
- •Track activity and coordinate monthly reviews
- •Implement restaurant-specific marketing programs
- •Drive participation in promotional programs
- •Capture feedback for product feature requirements
- •Educate operators on industry trends and insights
- •Manage restaurant retention and contract renewals
Tools & Technologies
Languages
German – Native
English – Business Fluent
Benefits
Flexible Working
- •Hybrid work model
- •Flexible global schedule
More Vacation Days
- •Generous paid vacation
- •Birthday time off
- •Annual company-wide week off
Workation & Sabbatical
- •Work from anywhere 20 days
Mental Health Support
- •Company-paid therapy sessions
- •Company-paid Headspace subscription
Generous Parental Leave
- •Paid parental leave
Social Impact
- •Paid volunteer time
Additional Allowances
- •Development Dollars
Career Advancement
- •Leadership development
Learning & Development
- •On-demand e-learnings
Corporate Discounts
- •Travel Discounts
Other Benefits
- •Employee Resource Groups
- •Application and interview accommodations
About the Company
OpenTable
Industry
Hospitality
Description
OpenTable is an industry leader in restaurant technology, helping restaurants thrive through innovative solutions and a focus on hospitality.
- Momentus Technologies
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