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Activating and optimizing AI-driven spend management features for SMBs. German C2 and English C1 fluency needed. 20 days work from abroad, €600 L&D budget.
Requirements
- Proven experience in a proactive commercial-centric role
- Prior experience with upselling products and features
- Fluency in German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear communication skills
- Analytical mindset and problem-solving skills
- Expert operational skills and efficiency
Tasks
- Drive customer engagement by building and nurturing scalable relationships
- Develop a deep understanding of clients' finance goals
- Guide and consult clients to activate spend management features
- Identify new business opportunities through upselling
- Optimize product features to increase value for existing accounts
- Monitor revenue trajectory using specific KPIs
- Measure key metrics such as spend engagement and renewals
- Compile and communicate client feedback as a product ambassador
- Advise on current and future product features
- Design and deliver client journey touchpoints for continuous improvement
- Enhance customer satisfaction to support long-term retention
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR Learning & Development Budget
Other Benefits
- Other local benefits
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Activating and optimizing AI-driven spend management features for SMBs. German C2 and English C1 fluency needed. 20 days work from abroad, €600 L&D budget.
Requirements
- Proven experience in a proactive commercial-centric role
- Prior experience with upselling products and features
- Fluency in German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear communication skills
- Analytical mindset and problem-solving skills
- Expert operational skills and efficiency
Tasks
- Drive customer engagement by building and nurturing scalable relationships
- Develop a deep understanding of clients' finance goals
- Guide and consult clients to activate spend management features
- Identify new business opportunities through upselling
- Optimize product features to increase value for existing accounts
- Monitor revenue trajectory using specific KPIs
- Measure key metrics such as spend engagement and renewals
- Compile and communicate client feedback as a product ambassador
- Advise on current and future product features
- Design and deliver client journey touchpoints for continuous improvement
- Enhance customer satisfaction to support long-term retention
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR Learning & Development Budget
Other Benefits
- Other local benefits
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Moss
Industry
IT
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
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