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(Senior) Product Manager - Onboarding & KYC(m/w/x)
Designing customer identity products for digital banking's high-volume B2C customer acquisition funnel. High-volume B2C customer acquisition funnel management and 5 years PM experience required; identity verification experience preferred. Personal development and work-from-home budgets.
Requirements
- At least 5 years Product Management experience
- Relevant experience managing high-volume B2C onboarding funnel, conversion
- Experience in KYC or Identity verification (preferred)
- Experience in FinTech, banking, InsureTech, payment processor, or similar regulated environment
- Experience with vendor solutions, driving feature requests and customisations (nice to have)
- Very hands-on approach
- Strong quantitative and analytical skills
- Familiarity with SQL (plus)
- Exceptional verbal and written communication skills
- Strong understanding of agile product development and delivery
- Tech awareness
- Curiosity and familiarity with new technologies and databases (nice to have)
- Digitally native
- High drive for meeting customer needs
- High level of integrity and work ethic
- Intrinsic desire to deliver high-quality end products
Tasks
- Support strategic discussions
- Design customer identity products
- Create product roadmaps
- Execute product roadmaps
- Coordinate cross-functional product rollouts
- Support customer onboarding with identity verification
- Support new product launches
- Support expansion plans
- Define team goals with stakeholders
- Drive team success
- Conduct company-wide discoveries
- Identify pain points and opportunities
- Brainstorm solutions
- Improve customer onboarding experience
- Improve KYC onboarding experience across markets
- Collaborate with external partners
- Ensure frictionless customer experience
- Integrate seamlessly with partner products
- Customize products for N26 customer needs
- Monitor latest market trends
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- databases
Benefits
Additional Allowances
- Personal development budget
- Work from home budget
- Premium N26 bank account subscription
- N26 subscriptions for friends and family
Healthcare & Fitness
- Fitness & wellness membership discounts
Learning & Development
- Language app access
Public Transport Subsidies
- Public transportation benefits
More Vacation Days
- Additional annual leave per year of service
Purpose-Driven Work
- High degree of autonomy
Modern Equipment
- Access to cutting edge technologies
Informal Culture
- Friendly team
- Diverse team
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(Senior) Product Manager - Onboarding & KYC(m/w/x)
Designing customer identity products for digital banking's high-volume B2C customer acquisition funnel. High-volume B2C customer acquisition funnel management and 5 years PM experience required; identity verification experience preferred. Personal development and work-from-home budgets.
Requirements
- At least 5 years Product Management experience
- Relevant experience managing high-volume B2C onboarding funnel, conversion
- Experience in KYC or Identity verification (preferred)
- Experience in FinTech, banking, InsureTech, payment processor, or similar regulated environment
- Experience with vendor solutions, driving feature requests and customisations (nice to have)
- Very hands-on approach
- Strong quantitative and analytical skills
- Familiarity with SQL (plus)
- Exceptional verbal and written communication skills
- Strong understanding of agile product development and delivery
- Tech awareness
- Curiosity and familiarity with new technologies and databases (nice to have)
- Digitally native
- High drive for meeting customer needs
- High level of integrity and work ethic
- Intrinsic desire to deliver high-quality end products
Tasks
- Support strategic discussions
- Design customer identity products
- Create product roadmaps
- Execute product roadmaps
- Coordinate cross-functional product rollouts
- Support customer onboarding with identity verification
- Support new product launches
- Support expansion plans
- Define team goals with stakeholders
- Drive team success
- Conduct company-wide discoveries
- Identify pain points and opportunities
- Brainstorm solutions
- Improve customer onboarding experience
- Improve KYC onboarding experience across markets
- Collaborate with external partners
- Ensure frictionless customer experience
- Integrate seamlessly with partner products
- Customize products for N26 customer needs
- Monitor latest market trends
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- databases
Benefits
Additional Allowances
- Personal development budget
- Work from home budget
- Premium N26 bank account subscription
- N26 subscriptions for friends and family
Healthcare & Fitness
- Fitness & wellness membership discounts
Learning & Development
- Language app access
Public Transport Subsidies
- Public transportation benefits
More Vacation Days
- Additional annual leave per year of service
Purpose-Driven Work
- High degree of autonomy
Modern Equipment
- Access to cutting edge technologies
Informal Culture
- Friendly team
- Diverse team
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
N26
Industry
FinancialServices
Description
N26 has reimagined banking for today’s digital world, building a global banking platform that eliminates physical branches and hidden fees.
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