Concentrix
Arabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperienced
Berlin
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COConcentrix
Turkish Speaking Customer Service Agent(m/w/x)
Berlin
Full-timeRemoteExperienced
Nejo AI Summary
Customer support for Turkish-speaking clients via phone, email, and chat. Very good Turkish and good English required. 100% home office, in-depth full-time training.
Requirements
- Very good Turkish and good English
- Service-orientation, communicativeness, and friendly customer interaction
- Confidence in using a PC
- Desirable prior work in service organizations
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Online Advertising Experience as a plus
- Required English and Turkish skills
- Legal authorization to work in Germany
Tasks
- Act as the primary contact for customer inquiries
- Handle requests via phone, email, and chat
- Resolve customer issues using various tools and systems
- Escalate complex problems to appropriate internal groups
- Maintain specific KPIs to ensure support efficiency
- Assist users with technical inquiries
- Forward technical concerns to subject matter experts
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- Turkish – Native
- English – Business Fluent
Tools & Technologies
- PC
- Social Media
Benefits
Flexible Working
- 100% home office
Learning & Development
- In-depth full-time training
- Development training
Mentorship & Coaching
- Mentoring program
- Regular coaching and fresh-ups
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal career opportunities
Informal Culture
- Open and motivated team
Other Benefits
- Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Concentrix
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Full-timeRemoteExperiencedBerlinfrom 2,500 / month - Digital Customer Care Company BV
Customer Service Agent German speaking(m/w/x)
Full-timeFreelanceRemoteNot specifiedBerlinfrom 16 - 20 / hour - Concentrix
Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteCareer ChangerBerlinfrom 2,500 / month - Concentrix
Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin
COConcentrix
Turkish Speaking Customer Service Agent(m/w/x)
Berlin
Full-timeRemoteExperienced
Nejo AI Summary
Customer support for Turkish-speaking clients via phone, email, and chat. Very good Turkish and good English required. 100% home office, in-depth full-time training.
Requirements
- Very good Turkish and good English
- Service-orientation, communicativeness, and friendly customer interaction
- Confidence in using a PC
- Desirable prior work in service organizations
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Online Advertising Experience as a plus
- Required English and Turkish skills
- Legal authorization to work in Germany
Tasks
- Act as the primary contact for customer inquiries
- Handle requests via phone, email, and chat
- Resolve customer issues using various tools and systems
- Escalate complex problems to appropriate internal groups
- Maintain specific KPIs to ensure support efficiency
- Assist users with technical inquiries
- Forward technical concerns to subject matter experts
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- Turkish – Native
- English – Business Fluent
Tools & Technologies
- PC
- Social Media
Benefits
Flexible Working
- 100% home office
Learning & Development
- In-depth full-time training
- Development training
Mentorship & Coaching
- Mentoring program
- Regular coaching and fresh-ups
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal career opportunities
Informal Culture
- Open and motivated team
Other Benefits
- Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Concentrix
Industry
IT
Description
Das Unternehmen setzt sich für Chancengleichheit ein und bietet ein diskriminierungsfreies Arbeitsumfeld.
Not a perfect match?
- Concentrix
Arabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Italian Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperiencedBerlinfrom 2,500 / month - Digital Customer Care Company BV
Customer Service Agent German speaking(m/w/x)
Full-timeFreelanceRemoteNot specifiedBerlinfrom 16 - 20 / hour - Concentrix
Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteCareer ChangerBerlinfrom 2,500 / month - Concentrix
Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin