Skip to content
New Job?Nejo!

The AI Job Search Engine

COConcentrix

Italian Speaking Customer Service Agent - Social Media Support(m/w/x)

Berlin
from 2,500 / month
Full-timeRemoteExperienced

Customer support for social media accounts and marketing effectiveness. Bilingual Italian proficiency, written and spoken, required. 100% remote work, 25 vacation days.

Requirements

  • Proficiency or bilingualism in Italian in speech and writing
  • Good command of written and spoken English
  • Service orientation and communication skills
  • Interest in social media, online media, or digital marketing
  • Flexibility to cover service hours in a rotating multi-shift system
  • Confidence in using a PC
  • German residency
  • Ability to fulfill requirements for a remote workplace
  • Willingness to continuously expand skills
  • Experience in customer service
  • Recognized qualification and experience in customer service support

Tasks

  • Handle customer enquiries via phone, email, or chat
  • Respond to customer requests based on their needs
  • Communicate with customers to ensure an optimal experience
  • Address concerns regarding social media accounts and marketing effectiveness
  • Provide tailored product advice to meet customer needs
  • Document customer interactions in the database

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certification

Languages

  • ItalianBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Flexible Working

  • 100% remote work
  • Flexible working time account

Learning & Development

  • Full-time training course
  • Development training

Mentorship & Coaching

  • Regular coaching

Retirement Plans

  • Company pension scheme

Bonuses & Incentives

  • €500 bonus for new employee recruitment

Corporate Discounts

  • Employee discounts

Career Advancement

  • Internal training and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

  • Concentrix

    Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)

    Full-timeRemoteCareer Changer
    Berlin
    from 2,500 / month
  • Concentrix

    Arabic Speaking Customer Service Agent - Social Media Support(m/w/x)

    Full-timeRemoteExperienced
    Berlin
  • Concentrix

    Turkish Speaking Customer Service Agent(m/w/x)

    Full-timeRemoteExperienced
    Berlin
  • Concentrix

    Kundenbetreuer Social Media Support(m/w/x)

    Full-timeRemoteCareer Changer
    Berlin
    from 2,500 / month
  • Concentrix

    Hebrew Speaking Customer Service Agent(m/w/x)

    Full-timeRemoteExperienced
    Berlin
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes