Vitol
Application Support Engineer(m/w/x)
Full-timeOn-siteExperienced
Genf
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DEDeutsche Bank (Suisse) SA
Technology Service Specialist(m/w/x)
Genf
Full-timeOn-siteExperienced
Nejo AI Summary
Proactive support and ITSM process management for corporate and investment banking applications at a global Hausbank. Considerable Application Operation L2 experience required. Comprehensive mental, physical, and illness stability support.
Requirements
- Significant IT experience in corporate environments
- Significant Project or Program Management experience
- Significant Service Support Business experience
- Considerable Application Operation L2 experience
- Banking background or financial trade experience
- Global multi-vendor environment interaction skills
- Clear and concise communication skills
- Ability to discuss with banking customers
- Ability to obtain results through influence
- Minimum 3 years banking-IT sector experience
- Significant Unix environment and shell scripting experience
- Application configuration and database troubleshooting experience
- Ansible playbook writing and troubleshooting experience
- Administrative experience with Qlik, Informatica, Salesforce
- Experience configuring Apache Tomcat and WSO2
- Bachelor’s degree in IT or equivalent
- ITIL V3 Certification
- Project Management certification
Tasks
- Provide proactive support and troubleshoot the application portfolio
- Manage ITSM processes including incidents, problems, and changes
- Engage Global Incident Management for critical service outages
- Monitor Service-Now queues to ensure timely ticket resolution
- Identify and address recurring issues with vendors or experts
- Maintain up-to-date application documentation
- Escalate critical issues to the APS lead promptly
- Support and inform the client lead on operational matters
- Report on application performance and identify critical areas
- Document meeting minutes and track action items for leadership
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Unix
- Shell scripts
- Database
- SSL
- Ansible
- QlikView
- QlikSense
- Informatica
- SalesForce
- Apache Tomcat
- WSO2
Benefits
Mental Health Support
- Mental health support
Job Security
- Stability support during illness
Healthcare & Fitness
- Physical health management support
- Preventive health measures
Ergonomic Workplace
- Healthy workplace environment
Other Benefits
- Financial goal support
- Future financial planning support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Deutsche Bank (Suisse) SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DEDeutsche Bank (Suisse) SA
Technology Service Specialist(m/w/x)
Genf
Full-timeOn-siteExperienced
Nejo AI Summary
Proactive support and ITSM process management for corporate and investment banking applications at a global Hausbank. Considerable Application Operation L2 experience required. Comprehensive mental, physical, and illness stability support.
Requirements
- Significant IT experience in corporate environments
- Significant Project or Program Management experience
- Significant Service Support Business experience
- Considerable Application Operation L2 experience
- Banking background or financial trade experience
- Global multi-vendor environment interaction skills
- Clear and concise communication skills
- Ability to discuss with banking customers
- Ability to obtain results through influence
- Minimum 3 years banking-IT sector experience
- Significant Unix environment and shell scripting experience
- Application configuration and database troubleshooting experience
- Ansible playbook writing and troubleshooting experience
- Administrative experience with Qlik, Informatica, Salesforce
- Experience configuring Apache Tomcat and WSO2
- Bachelor’s degree in IT or equivalent
- ITIL V3 Certification
- Project Management certification
Tasks
- Provide proactive support and troubleshoot the application portfolio
- Manage ITSM processes including incidents, problems, and changes
- Engage Global Incident Management for critical service outages
- Monitor Service-Now queues to ensure timely ticket resolution
- Identify and address recurring issues with vendors or experts
- Maintain up-to-date application documentation
- Escalate critical issues to the APS lead promptly
- Support and inform the client lead on operational matters
- Report on application performance and identify critical areas
- Document meeting minutes and track action items for leadership
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Unix
- Shell scripts
- Database
- SSL
- Ansible
- QlikView
- QlikSense
- Informatica
- SalesForce
- Apache Tomcat
- WSO2
Benefits
Mental Health Support
- Mental health support
Job Security
- Stability support during illness
Healthcare & Fitness
- Physical health management support
- Preventive health measures
Ergonomic Workplace
- Healthy workplace environment
Other Benefits
- Financial goal support
- Future financial planning support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Deutsche Bank (Suisse) SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Deutsche Bank (Suisse) SA
Industry
FinancialServices
Description
The company has been a Global Hausbank for clients for over 150 years, offering services in Corporate, Private, Investment Banking, and Asset Management.
Not a perfect match?
- Vitol
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Application Support Specialist - Front Office(m/w/x)
Full-timeOn-siteNot specifiedGenf