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Technical Customer Success Manager - Italy(m/w/x)
Description
You will drive the company's mission by guiding B2B customers through technical challenges and collaborating with engineers to refine software solutions for the renewable energy sector.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •C2-level Italian proficiency
- •Experience in B2B SaaS customer service
- •Technical background in engineering
- •Previous experience in start-up ecosystem
- •Motivation to drive change in renewables
- •Excellent communication and presentation abilities
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Act as the primary contact for B2B customers
- •Resolve technical issues following contract signatures
- •Guide customers through solar and heat pump system questions
- •Collaborate with developers to enhance software using customer feedback
- •Improve customer experience via calls and support chat
- •Identify technical bottlenecks alongside the engineering team
- •Plan and implement strategic growth and innovation projects
Tools & Technologies
Languages
Italian – Native
English – Business Fluent
Benefits
Healthcare & Fitness
- •Gym membership
Snacks & Drinks
- •Coffee
Team Events
- •Regular team events
Modern Equipment
- •MacBook
- ReonicFull-timeOn-siteExperiencedBerlin
- autarc
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Technical Customer Success Manager - Italy(m/w/x)
The AI Job Search Engine
Description
You will drive the company's mission by guiding B2B customers through technical challenges and collaborating with engineers to refine software solutions for the renewable energy sector.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •C2-level Italian proficiency
- •Experience in B2B SaaS customer service
- •Technical background in engineering
- •Previous experience in start-up ecosystem
- •Motivation to drive change in renewables
- •Excellent communication and presentation abilities
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Act as the primary contact for B2B customers
- •Resolve technical issues following contract signatures
- •Guide customers through solar and heat pump system questions
- •Collaborate with developers to enhance software using customer feedback
- •Improve customer experience via calls and support chat
- •Identify technical bottlenecks alongside the engineering team
- •Plan and implement strategic growth and innovation projects
Tools & Technologies
Languages
Italian – Native
English – Business Fluent
Benefits
Healthcare & Fitness
- •Gym membership
Snacks & Drinks
- •Coffee
Team Events
- •Regular team events
Modern Equipment
- •MacBook
About the Company
Reonic
Industry
EnergyAutomation
Description
The company focuses on renewable technology and encourages innovative contributions from individuals.
- Reonic
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Technical Customer Success Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin