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Technical Customer Success Consultant(m/w/x)
Guiding clients through Adverity platform solution design and data setup. SaaS or MarTech client-facing experience required. Flexible hours, internal shares program.
Requirements
- 2–3 years of experience in SaaS, MarTech, or data analytics
- Exposure to client-facing projects or consulting
- Experience onboarding and guiding clients on software platforms
- Strong analytical skills
- Problem-solving mindset
- Solid grasp of marketing data and analytics
- Advanced Excel skills
- KPI reporting
- Understanding campaign performance and audience metrics
- Confidence in customer-facing work
- Experience with demos, onboarding, and training
- Strong communication skills
- Collaborative mindset
- Passion for helping clients solve business challenges using data
- Excitement for our product
- Fluency in German
- Fluency in English
Tasks
- Serve as a trusted consultant and Adverity platform expert
- Guide customers through solution design
- Assist with data setup
- Explain feature use
- Build strong, long-term customer relationships
- Lead onboarding for new clients
- Set up data flows for clients
- Create reporting dashboards for clients
- Connect client datasets for insights
- Translate complex marketing requirements into solutions
- Translate complex business requirements into solutions
- Develop client-friendly solutions
- Monitor existing client engagement
- Share insights to improve the product
- Share insights to improve customer experience
- Support upsell opportunities with Account Management
- Provide product demos
- Share knowledge in team sessions
- Develop knowledge in team sessions
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Excel
Benefits
Flexible Working
- Flexible working hours
- Home office
Competitive Pay
- Internal shares program
Additional Allowances
- Lunch allowance
- Training budget
Ergonomic Workplace
- Ergonomic workspace
Modern Equipment
- Cutting edge technology
Team Events
- Regular team events
Modern Office
- Modern office
Sustainability Focus
- Sustainable merch
Purpose-Driven Work
- Social Responsibility Days
More Vacation Days
- 2 paid days off
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Technical Customer Success Consultant(m/w/x)
Guiding clients through Adverity platform solution design and data setup. SaaS or MarTech client-facing experience required. Flexible hours, internal shares program.
Requirements
- 2–3 years of experience in SaaS, MarTech, or data analytics
- Exposure to client-facing projects or consulting
- Experience onboarding and guiding clients on software platforms
- Strong analytical skills
- Problem-solving mindset
- Solid grasp of marketing data and analytics
- Advanced Excel skills
- KPI reporting
- Understanding campaign performance and audience metrics
- Confidence in customer-facing work
- Experience with demos, onboarding, and training
- Strong communication skills
- Collaborative mindset
- Passion for helping clients solve business challenges using data
- Excitement for our product
- Fluency in German
- Fluency in English
Tasks
- Serve as a trusted consultant and Adverity platform expert
- Guide customers through solution design
- Assist with data setup
- Explain feature use
- Build strong, long-term customer relationships
- Lead onboarding for new clients
- Set up data flows for clients
- Create reporting dashboards for clients
- Connect client datasets for insights
- Translate complex marketing requirements into solutions
- Translate complex business requirements into solutions
- Develop client-friendly solutions
- Monitor existing client engagement
- Share insights to improve the product
- Share insights to improve customer experience
- Support upsell opportunities with Account Management
- Provide product demos
- Share knowledge in team sessions
- Develop knowledge in team sessions
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Excel
Benefits
Flexible Working
- Flexible working hours
- Home office
Competitive Pay
- Internal shares program
Additional Allowances
- Lunch allowance
- Training budget
Ergonomic Workplace
- Ergonomic workspace
Modern Equipment
- Cutting edge technology
Team Events
- Regular team events
Modern Office
- Modern office
Sustainability Focus
- Sustainable merch
Purpose-Driven Work
- Social Responsibility Days
More Vacation Days
- 2 paid days off
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Adverity
Industry
Marketing
Description
The company revolutionises the way businesses work with marketing data.
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