Talon.One
Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
Your personal AI career agent
TATalon.One
Technical Account Manager Lead EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Leading EMEA Technical Account Management for API-first incentive platforms. Proven leadership of 10+ person teams required. 30 days annual leave, €1,000 learning budget.
Requirements
- Leadership style focused on building trust and supportive team culture
- Proven track record leading teams of 10+ people, preferably in TAM or Integration Engineering
- Ability to navigate ambiguity, preference for fast-paced, smaller companies
- Challenging status quo to improve team efficiency and self-sufficiency
- Knowledge of API-first platforms and technical account management for complex integrations
- Support recruitment and onboarding of new team members
- Familiarity with API technologies and tools (REST, SOAP, OAuth, JSON/XML, Postman, Swagger, Workato, Mulesoft, Zapier)
Tasks
- Oversee EMEA Technical Account Management team operations
- Ensure high-quality service delivery and client satisfaction
- Transition team to proactive model
- Implement systems for independent issue handling
- Build trust and psychological safety within the team
- Mentor team on problem-solving and client management
- Guide team on technical platform capabilities
- Establish scalable tools and workflows
- Manage team growth and workload distribution
- Stay current with Talon.One platform and API capabilities
- Support team during critical situations
- Serve as technical escalation point for customer issues
- Collaborate with internal resources for issue resolution
- Contribute to proactive technical guidance programs
- Share best practices and strategic client engagement
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- API-first platforms
- REST
- SOAP
- OAuth
- JSON
- XML
- Postman
- Swagger (OpenAPI)
- Workato
- Mulesoft
- Zapier
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Extra paid birthday leave
- Extra paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- BusinessBike leasing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Talon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Talon.One
Technical Account Manager - Spanish-speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - deskbird
Senior Technical Account Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, München - Talon.One
Customer Success Manager - Spanish speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin
TATalon.One
Technical Account Manager Lead EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
Nejo AI Summary
Leading EMEA Technical Account Management for API-first incentive platforms. Proven leadership of 10+ person teams required. 30 days annual leave, €1,000 learning budget.
Requirements
- Leadership style focused on building trust and supportive team culture
- Proven track record leading teams of 10+ people, preferably in TAM or Integration Engineering
- Ability to navigate ambiguity, preference for fast-paced, smaller companies
- Challenging status quo to improve team efficiency and self-sufficiency
- Knowledge of API-first platforms and technical account management for complex integrations
- Support recruitment and onboarding of new team members
- Familiarity with API technologies and tools (REST, SOAP, OAuth, JSON/XML, Postman, Swagger, Workato, Mulesoft, Zapier)
Tasks
- Oversee EMEA Technical Account Management team operations
- Ensure high-quality service delivery and client satisfaction
- Transition team to proactive model
- Implement systems for independent issue handling
- Build trust and psychological safety within the team
- Mentor team on problem-solving and client management
- Guide team on technical platform capabilities
- Establish scalable tools and workflows
- Manage team growth and workload distribution
- Stay current with Talon.One platform and API capabilities
- Support team during critical situations
- Serve as technical escalation point for customer issues
- Collaborate with internal resources for issue resolution
- Contribute to proactive technical guidance programs
- Share best practices and strategic client engagement
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- API-first platforms
- REST
- SOAP
- OAuth
- JSON
- XML
- Postman
- Swagger (OpenAPI)
- Workato
- Mulesoft
- Zapier
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Extra paid birthday leave
- Extra paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- BusinessBike leasing
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Talon.One
Industry
IT
Description
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Not a perfect match?
- Talon.One
Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Talon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Talon.One
Technical Account Manager - Spanish-speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - deskbird
Senior Technical Account Manager(m/w/x)
Full-timeWith HomeofficeSeniorBerlin, München - Talon.One
Customer Success Manager - Spanish speaking(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin