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RA
Ratepay GmbH
29d ago

Team Lead Fraud Screening(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML

Description

As a Team Lead in Fraud Screening, you will oversee daily operations, drive team performance, and ensure high-quality fraud case management. Your role involves coaching the team, monitoring KPIs, and collaborating with various departments to enhance fraud prevention strategies.

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Requirements

  • •2+ years of leadership experience
  • •Experience in fraud prevention, payments, risk, or e-commerce operations
  • •Organisational and decisiveness skills
  • •Clarity and empathy in leadership
  • •Clear communication in German and English (min. B2)
  • •Strong operational leadership in a similar environment

Work Experience

2 years

Tasks

  • •Lead the Fraud Investigation team
  • •Collaborate with the second team lead
  • •Manage day-to-day fraud operations
  • •Ensure team performance and quality
  • •Steer KPIs and drive continuous improvement
  • •Set priorities and clear blockers
  • •Oversee high-quality handling of fraud cases
  • •Monitor KPIs and implement corrective measures
  • •Serve as the go-to person for fraud screening inquiries
  • •Coach team members and provide feedback
  • •Foster a culture of idea sharing and responsibility
  • •Challenge and enhance processes for scalability
  • •Coordinate with Product, Risk, Ops, and external partners

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ratepay GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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