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CHCH10 - BJB Bank Julius Baer & Co. Ltd.

Specialist Business Front Support(m/w/x)

Zürich
Full-timeOn-siteExperienced
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Managing hotline for business requests, supporting front office staff in German, English, and Italian. Good understanding of front office applications and financial products required. Support with order entry systems and training new joiners.

Requirements

  • Good understanding of front office applications
  • Good understanding of financial products
  • Good understanding of business processes
  • Good understanding of IT processes
  • Higher education is an advantage
  • Completed commercial apprenticeship
  • Commercial apprenticeship preferably at a bank
  • School leaving certificate
  • Experience in a financial institution
  • Sound banking knowledge
  • Stakeholder management skills
  • Ensuring common information base between parties
  • Rapid comprehension of processes
  • Rapid comprehension of workflows
  • Highly developed logical thinking skills
  • Highly developed networked thinking skills
  • Very good German language skills verbally
  • Very good German language skills in writing
  • Very good English language skills verbally
  • Very good English language skills in writing
  • Italian language skills are an advantage

Tasks

  • Manage hotline service for business-related requests
  • Handle inquiries from front office staff in German, English, and Italian
  • Support RM and ARM with order entry systems transactions
  • Train new Front joiners on relevant applications and processes
  • Assist with problems in various order systems and toolboxes
  • Support RM and ARM with Digital Banking Tools requests
  • Train new Relationship Managers and Assistants in applications and processes

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • German – Business Fluent
  • English – Business Fluent
  • Italian – Basic

Tools & Technologies

  • front office applications
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CH10 - BJB Bank Julius Baer & Co. Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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