Erste Group
Solution Manager in Customer Life Cycle Management(m/w/x)
Full-timeOn-siteExperienced
Wien
from 53,802 / year
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ERErste Group
Solution Manager with Pega Knowledge(m/w/x)
Wien
from 53,802 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Maintenance and enhancement of Pega workflows for business users at banking group with 16 million+ clients. Experience in quality assurance and multicultural product environments required. On-site health center with medical services, seven cafeterias.
Requirements
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven multicultural environments
- Passion for business processes and learning
- Proficiency with Pega or willingness to learn
- Familiarity with process and requirement methods
- Good communication and stress-resilience
- Respectful attitude towards others
Tasks
- Analyze specific customer requirements
- Support the resolution of operational incidents
- Collaborate with Business Users across Erste Group
- Maintain and enhance Pega-Workflows
- Improve customer solutions throughout the lifecycle
- Propose ideas to improve processes and applications
- Develop high-quality customer APIs
- Analyze and digitalize current business processes
- Service all stakeholders involved in the business
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Jira
- Confluence
- Service Now
- Pega
Benefits
Informal Culture
- International community
Team Events
- Interest groups and clubs
Free or Subsidized Food
- Seven restaurants and cafeterias
Healthcare & Fitness
- Fully equipped health center
Other Benefits
- Medical services during work
Additional Allowances
- Financial services special conditions
- Insurance special conditions
Corporate Discounts
- Supermarket and clothing discounts
Bonuses & Incentives
- Referral program rewards
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Erste Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ERErste Group
Solution Manager with Pega Knowledge(m/w/x)
Wien
from 53,802 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Maintenance and enhancement of Pega workflows for business users at banking group with 16 million+ clients. Experience in quality assurance and multicultural product environments required. On-site health center with medical services, seven cafeterias.
Requirements
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven multicultural environments
- Passion for business processes and learning
- Proficiency with Pega or willingness to learn
- Familiarity with process and requirement methods
- Good communication and stress-resilience
- Respectful attitude towards others
Tasks
- Analyze specific customer requirements
- Support the resolution of operational incidents
- Collaborate with Business Users across Erste Group
- Maintain and enhance Pega-Workflows
- Improve customer solutions throughout the lifecycle
- Propose ideas to improve processes and applications
- Develop high-quality customer APIs
- Analyze and digitalize current business processes
- Service all stakeholders involved in the business
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Jira
- Confluence
- Service Now
- Pega
Benefits
Informal Culture
- International community
Team Events
- Interest groups and clubs
Free or Subsidized Food
- Seven restaurants and cafeterias
Healthcare & Fitness
- Fully equipped health center
Other Benefits
- Medical services during work
Additional Allowances
- Financial services special conditions
- Insurance special conditions
Corporate Discounts
- Supermarket and clothing discounts
Bonuses & Incentives
- Referral program rewards
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Erste Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Erste Group
Industry
FinancialServices
Description
The company is one of the largest banking groups in Central and Eastern Europe, offering diverse career opportunities.
Not a perfect match?
- Erste Group
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