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AT&S
2mo ago

ServiceNow Specialist (Administration & Architecture)(m/w/x)

Leoben
Full-timeOn-siteExperienced
AI/ML

Description

You will drive the ServiceNow platform forward by balancing technical administration with process improvements to ensure a stable, high-performing environment for all users.

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Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • Minimum 4 years experience in tool administration and development
  • Familiarity with ITIL processes and ITSM tools experience
  • Good spoken and written English and German skills
  • Intercultural competences
  • Good communication, problem-solving, and interpersonal skills
  • Strong documentation and process summarization skills
  • Ability to translate user needs into tool configurations

Education

Bachelor's degree

Work Experience

4 years

Tasks

  • Administer and configure core ServiceNow functionalities
  • Develop workflows, business rules, and UI policies
  • Maintain script includes and platform components
  • Monitor platform stability using health check dashboards
  • Resolve technical issues and perform proactive maintenance
  • Evaluate and integrate new ServiceNow modules
  • Recommend features based on industry best practices
  • Collaborate with teams to improve existing processes
  • Document configurations and changes for knowledge sharing

Tools & Technologies

Jira Service ManagementITSM tools

Languages

EnglishBusiness Fluent

GermanBusiness Fluent

Benefits

Purpose-Driven Work

  • Meaningful role

Career Advancement

  • Long-term growth opportunities

Informal Culture

  • International environment

Learning & Development

  • Structured onboarding program
  • Continual training opportunities

Free or Subsidized Food

  • Modern company canteen
  • Freshly prepared daily meals

Parking & Commuter Benefits

  • Free parking spaces
  • E-charging stations

Healthcare & Fitness

  • Diverse health measures

Bonuses & Incentives

  • Performance-based additional benefits
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