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Service Manager – Security Incident Management(m/w/x)
Managing global Security Incident Management service for an energy drink producer, defining operations with partners and vendors. Experience leading IT security service delivery and ITIL knowledge required. Governing incident response use cases lifecycle.
Requirements
- Degree in Computer Science, IT, or equivalent
- Experience in security incident response or management
- Experience leading IT security service delivery
- Good understanding of process management
- Project management skills and ITIL knowledge
- Stakeholder or customer management experience
- Good English and German communication skills
- Self-motivated team player with cooperation skills
- Performance-oriented mindset and responsibility
Tasks
- Manage the global Security Incident Management service
- Define and manage operations with partners and vendors
- Develop innovative concepts to enhance service performance
- Govern the lifecycle of incident response use cases
- Define KPIs and ensure proper process implementation
- Respond to security incidents effectively and timely
- Identify technology gaps and optimize security tools
- Increase automation using SIEM and SOAR technologies
- Leverage honeypot infrastructure and sensors to detect attacks
- Align with global stakeholders on security initiatives
- Address potential threats and future service demands
- Ensure operations partners deliver high-quality services
- Build and lead relationships with external vendors
- Oversee the service organization and project budgets
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ITIL
Benefits
Competitive Pay
- Market-oriented salaries
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Service Manager – Security Incident Management(m/w/x)
Managing global Security Incident Management service for an energy drink producer, defining operations with partners and vendors. Experience leading IT security service delivery and ITIL knowledge required. Governing incident response use cases lifecycle.
Requirements
- Degree in Computer Science, IT, or equivalent
- Experience in security incident response or management
- Experience leading IT security service delivery
- Good understanding of process management
- Project management skills and ITIL knowledge
- Stakeholder or customer management experience
- Good English and German communication skills
- Self-motivated team player with cooperation skills
- Performance-oriented mindset and responsibility
Tasks
- Manage the global Security Incident Management service
- Define and manage operations with partners and vendors
- Develop innovative concepts to enhance service performance
- Govern the lifecycle of incident response use cases
- Define KPIs and ensure proper process implementation
- Respond to security incidents effectively and timely
- Identify technology gaps and optimize security tools
- Increase automation using SIEM and SOAR technologies
- Leverage honeypot infrastructure and sensors to detect attacks
- Align with global stakeholders on security initiatives
- Address potential threats and future service demands
- Ensure operations partners deliver high-quality services
- Build and lead relationships with external vendors
- Oversee the service organization and project budgets
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- ITIL
Benefits
Competitive Pay
- Market-oriented salaries
About the Company
Red Bull
Industry
Food
Description
The company is a global leader in the food and beverages industry, known for its energy drinks and commitment to innovation.
Not a perfect match?
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