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RERed Bull

Service Manager – Security Incident Management(m/w/x)

Elsbethen
from 2,362 / month
Full-timeOn-siteSenior

Managing global Security Incident Management service for an energy drink producer, defining operations with partners and vendors. Experience leading IT security service delivery and ITIL knowledge required. Governing incident response use cases lifecycle.

Requirements

  • Degree in Computer Science, IT, or equivalent
  • Experience in security incident response or management
  • Experience leading IT security service delivery
  • Good understanding of process management
  • Project management skills and ITIL knowledge
  • Stakeholder or customer management experience
  • Good English and German communication skills
  • Self-motivated team player with cooperation skills
  • Performance-oriented mindset and responsibility

Tasks

  • Manage the global Security Incident Management service
  • Define and manage operations with partners and vendors
  • Develop innovative concepts to enhance service performance
  • Govern the lifecycle of incident response use cases
  • Define KPIs and ensure proper process implementation
  • Respond to security incidents effectively and timely
  • Identify technology gaps and optimize security tools
  • Increase automation using SIEM and SOAR technologies
  • Leverage honeypot infrastructure and sensors to detect attacks
  • Align with global stakeholders on security initiatives
  • Address potential threats and future service demands
  • Ensure operations partners deliver high-quality services
  • Build and lead relationships with external vendors
  • Oversee the service organization and project budgets

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • ITIL

Benefits

Competitive Pay

  • Market-oriented salaries
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Red Bull and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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