EVN AG
Bautechnische Assistenz(m/w/x)
Full-timeWith HomeofficeNot specified
Melk
from 3,300 / month
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VEVetropack Austria GmbH
Service Desk Agent(m/w/x)
Pöchlarn
from 3,035.94 / month
Full-timeWith Home OfficeJunior
Nejo AI Summary
First and second level IT support for packaging glass manufacturing across Europe. Experience with IT support tools and operating systems required. Flexible working hours, work from home option.
Requirements
- Completed IT education or comparable qualification
- Experience with IT support tools and operating systems
- Experience with debugging and logging systems advantageous
- Relevant professional experience, preferably industrial, advantageous
- Enjoy providing support and consulting in English (B2) and German (B2)
- Strong problem-solving skills, proactive approach, willingness to learn
- Willingness to travel occasionally
Tasks
- Provide first and second level IT support
- Act as primary IT support contact
- Troubleshoot hardware, software, and network issues
- Prioritize and process IT tickets according to SLAs
- Set up and configure IT workstations for new hires
- Create and maintain troubleshooting guides and IT documentation
- Conduct follow-ups to ensure user satisfaction
- Create purchase requests in the ERP system
- Assist with IT asset and inventory management
Education
- Vocational certification
Languages
- English – Advanced
- German – Advanced
Tools & Technologies
- Jira Service Management
- Windows
- macOS
- Linux
Benefits
Flexible Working
- Flexible working hours
- Work from home option
Career Advancement
- Growth and development opportunities
Job Security
- Stability and security
Startup Environment
- Innovative spirit
Informal Culture
- International presence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vetropack Austria GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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VEVetropack Austria GmbH
Service Desk Agent(m/w/x)
Pöchlarn
from 3,035.94 / month
Full-timeWith Home OfficeJunior
Nejo AI Summary
First and second level IT support for packaging glass manufacturing across Europe. Experience with IT support tools and operating systems required. Flexible working hours, work from home option.
Requirements
- Completed IT education or comparable qualification
- Experience with IT support tools and operating systems
- Experience with debugging and logging systems advantageous
- Relevant professional experience, preferably industrial, advantageous
- Enjoy providing support and consulting in English (B2) and German (B2)
- Strong problem-solving skills, proactive approach, willingness to learn
- Willingness to travel occasionally
Tasks
- Provide first and second level IT support
- Act as primary IT support contact
- Troubleshoot hardware, software, and network issues
- Prioritize and process IT tickets according to SLAs
- Set up and configure IT workstations for new hires
- Create and maintain troubleshooting guides and IT documentation
- Conduct follow-ups to ensure user satisfaction
- Create purchase requests in the ERP system
- Assist with IT asset and inventory management
Education
- Vocational certification
Languages
- English – Advanced
- German – Advanced
Tools & Technologies
- Jira Service Management
- Windows
- macOS
- Linux
Benefits
Flexible Working
- Flexible working hours
- Work from home option
Career Advancement
- Growth and development opportunities
Job Security
- Stability and security
Startup Environment
- Innovative spirit
Informal Culture
- International presence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vetropack Austria GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Vetropack Austria GmbH
Industry
Manufacturing
Description
Das Unternehmen zählt zu den führenden europäischen Herstellern von Verpackungsglas und ermöglicht den verantwortungsvollen Genuss von Lebensmitteln und Getränken.
Not a perfect match?
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