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HIHive

Senior Strategic Partner Manager DE/PL(m/w/x)

Berlin
Full-timeOn-siteSenior

Managing end-to-end partner operations for e-commerce in Germany and Poland. 5+ years in operations, logistics, or consulting required. 30 vacation days, paid sabbatical every three years.

Requirements

  • 5+ years experience in operations, logistics, supply chain, consulting, or fast-growth startup
  • Exposure to commercial partner management and operational/network performance
  • People leadership experience (direct reports, mentoring, matrix leadership)
  • Ability to set direction, coach, and hold others to a high bar
  • Track record managing commercial relationships end-to-end with external partners
  • Experience negotiating contracts and driving cost reduction
  • Comfort with operational details (site performance, SLAs, root-cause analysis)
  • Enjoyment of warehouse floor or sorting center work
  • Ownership mentality and independent decision-making
  • Treating business as own
  • Strong analytical skills
  • Confidence using data for negotiations, partner conversations, and operational decisions
  • Excellent communication skills
  • Fluency in English
  • Fluency in German

Tasks

  • Manage end-to-end partner operations in Germany and Poland
  • Oversee delivery, freight, and fulfillment partner portfolio
  • Negotiate with strategic carrier and fulfillment partners
  • Drive cost efficiency while maintaining service quality
  • Set strategic vision for DE/PL network
  • Identify and address capability gaps
  • Lead and develop a team of two
  • Set clear targets for team members
  • Coach team on commercial and operational topics
  • Remove blockers for team success
  • Drive operational performance with Special Operations Manager
  • Manage commercial performance with Junior Strategic Partner Manager
  • Conduct business reviews with key partners
  • Represent Hive Operations internally and externally
  • Serve as primary escalation point for DE/PL Ops topics
  • Engage with Growth Team and Merchant Care
  • Coordinate with carriers, 3PLs, and fulfillment partners

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent
  • GermanFluent

Benefits

Bonuses & Incentives

  • Equity incentive plan

Modern Equipment

  • MacBook or laptop of choice
  • Extra monitor or headphones

More Vacation Days

  • 30 vacation days per year

Workation & Sabbatical

  • Paid 20-day sabbatical every three years

Flexible Working

  • Flexible working hours

Snacks & Drinks

  • Free drinks and snacks at offices

Team Events

  • Regular team events
  • Company-wide offsites
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Hive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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