ServiceNow
Senior CRM Account Executive, CPQ(m/w/x)
Full-timeOn-siteSenior
München, Berlin, Düsseldorf, Frankfurt am Main
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SEServiceNow
Senior CRM Account Executive - Public Sector(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Driving AI-enhanced CRM Workflows product success in Public Sector accounts. Deep solution sales experience with AI integration required. 4-day work week, company car for private use.
Requirements
- Experience integrating AI into work processes
- Deep experience in solution sales (CRM/CX/CPaaS/CCaaS/SOM)
- Understanding of CRM/CX/CSM solution business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad IT needs of prospective clients
- 8+ years sales experience in complex software/platforms
- Deep industry knowledge of German Public Sector
- Experience establishing trusted client relationships
- Ability to produce new business and negotiate deals
- Ability to maintain healthy C-Level relationships
- Thrive in fast-paced, deadline-driven environment
- Willingness to go above and beyond to win
- Communicate complex issues in simple terms
- Ability to forge strong business relationships
- Connect with C-level execs and ecosystem individuals
- Excellent communication skills
- Excellent presentation skills
- Fluency in English
- Fluency in German
Tasks
- Oversee market success of ServiceNow's CRM Workflows products in the Public Sector
- Lead engagement with assigned accounts
- Create new business and pipeline
- Manage executive relationships for assigned accounts
- Lead and partner with virtual teams
- Oversee account development and growth in the Public Sector
- Develop and deploy territory resources
- Develop a sales strategy for the allocated territory
- Create a target prospect list
- Develop a regional sales plan
- Build relationships with C-suite personas
- Arrange and conduct Executive and CxO discussions
- Position meetings with executives
- Collaborate with Solution Consulting counterpart and extended team
- Deliver 'art of the possible' demonstrations
- Orchestrate relationships for demonstrations
- Develop a clear roadmap for customer experience
- Build capabilities across clients and ServiceNow teams
- Act as a trusted advisor to customers
- Understand customer roadmaps for Customer Engagement & Operations
- Drive the ServiceNow Customer & Industry Workflows platform
- Own and lead CRM opportunities
- Collaborate with Core Sales Teams
- Collaborate with other ServiceNow Solution Areas
- Deliver outcomes-based solutions to clients and prospects
- Present CRM Workflows offering to prospects and customers
- Present at industry events and seminars
- Articulate customer success strategies to the field
- Streamline and standardize Platform presentations
- Standardize value proposition
- Qualify prospects
- Develop new sales opportunities
- Develop ongoing revenue streams
- Manage sales processes
- Close opportunities
- Manage accounts to ensure customer satisfaction
- Drive additional revenue streams
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- AI
- CRM
- CX
- CPaaS
- CCaaS
- SOM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SEServiceNow
Senior CRM Account Executive - Public Sector(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Driving AI-enhanced CRM Workflows product success in Public Sector accounts. Deep solution sales experience with AI integration required. 4-day work week, company car for private use.
Requirements
- Experience integrating AI into work processes
- Deep experience in solution sales (CRM/CX/CPaaS/CCaaS/SOM)
- Understanding of CRM/CX/CSM solution business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad IT needs of prospective clients
- 8+ years sales experience in complex software/platforms
- Deep industry knowledge of German Public Sector
- Experience establishing trusted client relationships
- Ability to produce new business and negotiate deals
- Ability to maintain healthy C-Level relationships
- Thrive in fast-paced, deadline-driven environment
- Willingness to go above and beyond to win
- Communicate complex issues in simple terms
- Ability to forge strong business relationships
- Connect with C-level execs and ecosystem individuals
- Excellent communication skills
- Excellent presentation skills
- Fluency in English
- Fluency in German
Tasks
- Oversee market success of ServiceNow's CRM Workflows products in the Public Sector
- Lead engagement with assigned accounts
- Create new business and pipeline
- Manage executive relationships for assigned accounts
- Lead and partner with virtual teams
- Oversee account development and growth in the Public Sector
- Develop and deploy territory resources
- Develop a sales strategy for the allocated territory
- Create a target prospect list
- Develop a regional sales plan
- Build relationships with C-suite personas
- Arrange and conduct Executive and CxO discussions
- Position meetings with executives
- Collaborate with Solution Consulting counterpart and extended team
- Deliver 'art of the possible' demonstrations
- Orchestrate relationships for demonstrations
- Develop a clear roadmap for customer experience
- Build capabilities across clients and ServiceNow teams
- Act as a trusted advisor to customers
- Understand customer roadmaps for Customer Engagement & Operations
- Drive the ServiceNow Customer & Industry Workflows platform
- Own and lead CRM opportunities
- Collaborate with Core Sales Teams
- Collaborate with other ServiceNow Solution Areas
- Deliver outcomes-based solutions to clients and prospects
- Present CRM Workflows offering to prospects and customers
- Present at industry events and seminars
- Articulate customer success strategies to the field
- Streamline and standardize Platform presentations
- Standardize value proposition
- Qualify prospects
- Develop new sales opportunities
- Develop ongoing revenue streams
- Manage sales processes
- Close opportunities
- Manage accounts to ensure customer satisfaction
- Drive additional revenue streams
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- AI
- CRM
- CX
- CPaaS
- CCaaS
- SOM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
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