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Conducting campervan check-ins/outs and providing technical demonstrations for road trip travelers. Customer service and technical explanation skills required. Sales training and career growth opportunities.
Requirements
- 1-3 years customer service, sales, hospitality, rental, or automotive experience
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Proficiency using rental systems
- Organised, detail-focused, and proactive lead/customer management
- Driving License (Category B) required
- English language proficiency
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Ability to interact with customers calmly and professionally
Tasks
- Conduct rental check-ins and check-outs
- Provide rental briefings
- Offer ongoing rental support
- Handle service recovery and emergencies
- Prepare RV demonstrations
- Perform RV demonstrations
- Showcase RV features and specifications
- Address customer-specific needs during demos
- Ensure smooth RV handovers
- Complete all necessary documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support sales targets
- Maintain knowledge of RV models
- Perform basic system demonstrations
- Troubleshoot technical issues
- Escalate technical issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- LOCAL_LANGUAGE – Business Fluent
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Rental fleet access
Startup Environment
- Dynamic work environment
Informal Culture
- Multicultural work environment
Not a perfect match?
- Indie CampersFull-timeInternshipOn-siteWien
- roadsurfer
Mitarbeiter Campervanvermietung(m/w/x)
Full-time/Part-time/Minor EmploymentTemporary contractOn-siteExperiencedWienfrom 14 / hour - Indie Campers
Praktikum im Tourismus(m/w/x)
Full-timeInternshipOn-siteWien, Schwechat - Avis Budget Group
Premium Rental Service Concierge(m/w/x)
Full-timeOn-siteJuniorWienfrom 30,240 / year - roadsurfer
Fahrzeugaufbereitung & Kundinnenbetreuung(m/w/x)
Full-time/Part-time/Minor EmploymentTemporary contractOn-siteNot specifiedWienfrom 14 / hour
Conducting campervan check-ins/outs and providing technical demonstrations for road trip travelers. Customer service and technical explanation skills required. Sales training and career growth opportunities.
Requirements
- 1-3 years customer service, sales, hospitality, rental, or automotive experience
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Proficiency using rental systems
- Organised, detail-focused, and proactive lead/customer management
- Driving License (Category B) required
- English language proficiency
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Ability to interact with customers calmly and professionally
Tasks
- Conduct rental check-ins and check-outs
- Provide rental briefings
- Offer ongoing rental support
- Handle service recovery and emergencies
- Prepare RV demonstrations
- Perform RV demonstrations
- Showcase RV features and specifications
- Address customer-specific needs during demos
- Ensure smooth RV handovers
- Complete all necessary documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support sales targets
- Maintain knowledge of RV models
- Perform basic system demonstrations
- Troubleshoot technical issues
- Escalate technical issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- LOCAL_LANGUAGE – Business Fluent
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Rental fleet access
Startup Environment
- Dynamic work environment
Informal Culture
- Multicultural work environment
About the Company
Indie Campers
Industry
Tourism
Description
The company is on a mission of making road trips available to everyone through a strong booking experience and high-quality road trips.
Not a perfect match?
- Indie Campers
Tourism & Operations Internship - Erasmus+(m/w/x)
Full-timeInternshipOn-siteWien - roadsurfer
Mitarbeiter Campervanvermietung(m/w/x)
Full-time/Part-time/Minor EmploymentTemporary contractOn-siteExperiencedWienfrom 14 / hour - Indie Campers
Praktikum im Tourismus(m/w/x)
Full-timeInternshipOn-siteWien, Schwechat - Avis Budget Group
Premium Rental Service Concierge(m/w/x)
Full-timeOn-siteJuniorWienfrom 30,240 / year - roadsurfer
Fahrzeugaufbereitung & Kundinnenbetreuung(m/w/x)
Full-time/Part-time/Minor EmploymentTemporary contractOn-siteNot specifiedWienfrom 14 / hour