The Joint Vienna Institute (JVI)
Front Desk/Program Officer(m/w/x)
Full-timeOn-siteExperienced
Wien
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CECentral European University
Program Coordinator/Academic Advisor(m/w/x)
Wien
from 50,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Supporting program coordinators with student inquiries and issue resolution at a global research university. Bachelor's degree and 2+ years customer-facing experience required. Private pension plan, meal vouchers.
Requirements
- Bachelor’s degree
- At least 2 years customer-facing experience, ideally in academia or international company/institution
- Independent work and workflow management skills
- Balancing student needs with adherence to regulations
- Proficiency in spoken and written English
- Proficiency in Office 365, MS products, Zoom, and video-conferencing software
- Discretion with sensitive/confidential information
- Multicultural orientation and open-mindedness
- Good organizational skills, ability to shift between work environments
- Strong interpersonal skills, understanding diverse client needs
- Interest in creative problem-solving
- Ability to handle multiple tasks and prioritize
- Previous work experience at CEU is an advantage
- Previous higher education sector experience is an advantage
Tasks
- Support program coordinators in addressing student questions
- Resolve student-related issues
- Implement and coordinate departmental policies and procedures
- Facilitate communication between academic advisors and program coordinators
- Ensure consistent and well-managed processes
- Support course scheduling
- Assist with administration and operational integration of new BA programs
- Manage course registration processes
- Handle ad-hoc registration requests
- Support study abroad application processes
- Document advising meetings
- Maintain advising records and documentation
- Ensure accurate recording of student credits
- Track fulfillment of program requirements
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Office 365
- MS products
- Zoom
- video-conferencing software
Benefits
Retirement Plans
- Private pension plan
Additional Allowances
- Edenred meal vouchers
Learning & Development
- Professional development opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Central European University and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CECentral European University
Program Coordinator/Academic Advisor(m/w/x)
Wien
from 50,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Supporting program coordinators with student inquiries and issue resolution at a global research university. Bachelor's degree and 2+ years customer-facing experience required. Private pension plan, meal vouchers.
Requirements
- Bachelor’s degree
- At least 2 years customer-facing experience, ideally in academia or international company/institution
- Independent work and workflow management skills
- Balancing student needs with adherence to regulations
- Proficiency in spoken and written English
- Proficiency in Office 365, MS products, Zoom, and video-conferencing software
- Discretion with sensitive/confidential information
- Multicultural orientation and open-mindedness
- Good organizational skills, ability to shift between work environments
- Strong interpersonal skills, understanding diverse client needs
- Interest in creative problem-solving
- Ability to handle multiple tasks and prioritize
- Previous work experience at CEU is an advantage
- Previous higher education sector experience is an advantage
Tasks
- Support program coordinators in addressing student questions
- Resolve student-related issues
- Implement and coordinate departmental policies and procedures
- Facilitate communication between academic advisors and program coordinators
- Ensure consistent and well-managed processes
- Support course scheduling
- Assist with administration and operational integration of new BA programs
- Manage course registration processes
- Handle ad-hoc registration requests
- Support study abroad application processes
- Document advising meetings
- Maintain advising records and documentation
- Ensure accurate recording of student credits
- Track fulfillment of program requirements
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- English – Native
Tools & Technologies
- Office 365
- MS products
- Zoom
- video-conferencing software
Benefits
Retirement Plans
- Private pension plan
Additional Allowances
- Edenred meal vouchers
Learning & Development
- Professional development opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Central European University and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Central European University
Industry
Education
Description
The company is an international university focused on social sciences, humanities, law, and environmental sciences, promoting open societies.
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