azeti GmbH
Product Owner(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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SDSD Worx
Product Owner Salesforce Service Cloud(m/w/x)
Berlin, Wien, München, Düsseldorf, Dresden, Zürich, Magdeburg, Aachen, Zwickau, Dreieich
Full-timeWith Home OfficeSenior
Nejo AI Summary
Backlog management and evolution of customer service tools at European HR/Payroll services provider. 5+ years Product Owner experience, ideally with Service Management exposure, required. Remote work, option to work from other offices.
Requirements
- Degree in IT, IT-related fields, or equivalent experience
- Minimum 5 years Product Owner experience, ideally with Salesforce/Service Management
- Strong analytical, communication, problem-solving skills
- Quick understanding of SD Worx business
- Skill in translating business needs to requirements
- Experience in Agile squads; international environment experience (asset)
- Strong process-oriented mindset, continuous optimization drive
- Effective prioritization, meeting deadlines, performing under pressure
- Strong focus on scalability and standardization
- Excellent stakeholder management capabilities
- Ensuring clear team understanding of requirements
- Defining squad competencies with scrum master, agile coach, tribe lead
- Strong teamwork, flexible mindset
- Excellent English communication skills (written/verbal)
- Proactive attitude, strong sense of ownership
- Proven people leadership experience (team lead, coaching, etc.)
- Strong soft skills: coaching, mentoring, conflict resolution, motivating teams
- Familiarity with HR tasks (performance, development, capacity management)
Tasks
- Maximize value of Enterprise Tools.
- Manage the product backlog effectively.
- Evolve tools within the SD Worx product landscape.
- Collaborate with internal stakeholders and teams.
- Create and prioritize user stories for the team.
- Consider existing tool support and future plans.
- Evolve tools end-to-end with the team.
- Follow up on projects from start to finish.
- Manage service in the enterprise value chain.
- Ensure customer requests are handled globally.
- Make final decisions on product development.
- Illustrate business context, problem space, and solutions.
- Co-develop the product vision.
- Align product vision with leads and product managers.
- Validate the product vision with internal customers.
- Define and prioritize the product backlog.
- Ensure clarity of sprint backlog requirements and priorities.
- Drive product roadmap execution and release planning.
- Safeguard product's technical stability and sustainability.
- Define product requirements, ensuring completeness and consistency.
- Participate in sprint planning.
- Confirm priorities and clarify requirements during sprints.
- Communicate proactively with stakeholders and suppliers.
- Contribute to tribe roadmap, planning, and coordination.
- Provide regular, structured reporting on enterprise tools.
- Manage people for the squad.
- Coach squad members.
- Conduct 1-on-1 conversations.
- Follow up on performance.
- Support personal development.
- Oversee team capacity, competencies, and workload distribution.
- Oversee resource planning.
- Partner with HR for recruitment, evaluations, and growth.
- Foster a strong, healthy team culture.
- Promote collaboration, ownership, and continuous improvement.
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Agile
Benefits
Flexible Working
- Flexible working hours
- Remote work
- Work from other offices
Startup Environment
- Autonomy and flexibility
Learning & Development
- Multiple trainings
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SD Worx and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SDSD Worx
Product Owner Salesforce Service Cloud(m/w/x)
Berlin, Wien, München, Düsseldorf, Dresden, Zürich, Magdeburg, Aachen, Zwickau, Dreieich
Full-timeWith Home OfficeSenior
Nejo AI Summary
Backlog management and evolution of customer service tools at European HR/Payroll services provider. 5+ years Product Owner experience, ideally with Service Management exposure, required. Remote work, option to work from other offices.
Requirements
- Degree in IT, IT-related fields, or equivalent experience
- Minimum 5 years Product Owner experience, ideally with Salesforce/Service Management
- Strong analytical, communication, problem-solving skills
- Quick understanding of SD Worx business
- Skill in translating business needs to requirements
- Experience in Agile squads; international environment experience (asset)
- Strong process-oriented mindset, continuous optimization drive
- Effective prioritization, meeting deadlines, performing under pressure
- Strong focus on scalability and standardization
- Excellent stakeholder management capabilities
- Ensuring clear team understanding of requirements
- Defining squad competencies with scrum master, agile coach, tribe lead
- Strong teamwork, flexible mindset
- Excellent English communication skills (written/verbal)
- Proactive attitude, strong sense of ownership
- Proven people leadership experience (team lead, coaching, etc.)
- Strong soft skills: coaching, mentoring, conflict resolution, motivating teams
- Familiarity with HR tasks (performance, development, capacity management)
Tasks
- Maximize value of Enterprise Tools.
- Manage the product backlog effectively.
- Evolve tools within the SD Worx product landscape.
- Collaborate with internal stakeholders and teams.
- Create and prioritize user stories for the team.
- Consider existing tool support and future plans.
- Evolve tools end-to-end with the team.
- Follow up on projects from start to finish.
- Manage service in the enterprise value chain.
- Ensure customer requests are handled globally.
- Make final decisions on product development.
- Illustrate business context, problem space, and solutions.
- Co-develop the product vision.
- Align product vision with leads and product managers.
- Validate the product vision with internal customers.
- Define and prioritize the product backlog.
- Ensure clarity of sprint backlog requirements and priorities.
- Drive product roadmap execution and release planning.
- Safeguard product's technical stability and sustainability.
- Define product requirements, ensuring completeness and consistency.
- Participate in sprint planning.
- Confirm priorities and clarify requirements during sprints.
- Communicate proactively with stakeholders and suppliers.
- Contribute to tribe roadmap, planning, and coordination.
- Provide regular, structured reporting on enterprise tools.
- Manage people for the squad.
- Coach squad members.
- Conduct 1-on-1 conversations.
- Follow up on performance.
- Support personal development.
- Oversee team capacity, competencies, and workload distribution.
- Oversee resource planning.
- Partner with HR for recruitment, evaluations, and growth.
- Foster a strong, healthy team culture.
- Promote collaboration, ownership, and continuous improvement.
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Agile
Benefits
Flexible Working
- Flexible working hours
- Remote work
- Work from other offices
Startup Environment
- Autonomy and flexibility
Learning & Development
- Multiple trainings
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SD Worx and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
SD Worx
Industry
HR
Description
Das Unternehmen ist ein führender europäischer Anbieter von Payroll- und HR-Dienstleistungen mit globaler Reichweite.
Not a perfect match?
- azeti GmbH
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