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Payment & Risk Operations Associate(m/w/x)
Description
You analyze transaction patterns and improve operational workflows while collaborating with internal teams and communicating with customers to resolve escalations and address emerging fraud trends.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Passionate about fraud prevention
- •Practical, outcome-focused approach
- •Relevant experience in fraud prevention
- •Thrive in an ever-changing environment
- •Willing to work fixed schedule
- •Ability to conduct blockchain investigations is a plus
Work Experience
approx. 1 - 4 years
Tasks
- •Evaluate suspicious patterns in transactions.
- •Identify necessary additional checks and follow up.
- •Provide input to improve operational systems.
- •Support internal teams with escalations and SLAs.
- •Communicate with customers via email and chat.
- •Assist senior members with fraud trend information.
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid-working model with 25 days
Competitive Pay
- •Competitive total compensation package
Other Benefits
- •Market-leading benefits programs
Team Events
- •Company-wide and team events
Startup Environment
- •Bitpanda swag
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Payment & Risk Operations Associate(m/w/x)
The AI Job Search Engine
Description
You analyze transaction patterns and improve operational workflows while collaborating with internal teams and communicating with customers to resolve escalations and address emerging fraud trends.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Passionate about fraud prevention
- •Practical, outcome-focused approach
- •Relevant experience in fraud prevention
- •Thrive in an ever-changing environment
- •Willing to work fixed schedule
- •Ability to conduct blockchain investigations is a plus
Work Experience
approx. 1 - 4 years
Tasks
- •Evaluate suspicious patterns in transactions.
- •Identify necessary additional checks and follow up.
- •Provide input to improve operational systems.
- •Support internal teams with escalations and SLAs.
- •Communicate with customers via email and chat.
- •Assist senior members with fraud trend information.
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid-working model with 25 days
Competitive Pay
- •Competitive total compensation package
Other Benefits
- •Market-leading benefits programs
Team Events
- •Company-wide and team events
Startup Environment
- •Bitpanda swag
About the Company
Bitpanda
Industry
FinancialServices
Description
Bitpanda is a leading European investment platform founded in 2014, offering a user-friendly platform for trading cryptocurrencies, stocks, precious metals, and commodities. The company is committed to empowering users to build their financial freedom and is known for its innovative and secure approach.
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