D-ploy
IT Onsite Support Engineer(m/w/x)
Vollzeitnur vor OrtJunior
Erlangen
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D-D-ploy
Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)(m/w/x)
Nürnberg
Full-timeOn-siteExperienced
Nejo AI Summary
Onsite IT support for industry-leading clients, troubleshooting Windows incidents via ServiceNow. 2+ years IT support experience and fluent English/German required. Friendly, international environment, company-sponsored events.
Requirements
- Fluent English and German (written and spoken)
- Minimum 2+ years IT support / onsite support experience
- Strong troubleshooting in Windows environment
- Experience with ticketing systems (e.g., ServiceNow)
- Excellent communication and customer-oriented mindset
- Ability to work independently in onsite client environment
- Well-organized, reliable, and detail-oriented
- Experience in regulated environments (e.g., GxP) is a plus
- Ability to provide clean criminal record extract
- Associate degree
Tasks
- Provide first and second level IT support
- Act as primary onsite point of contact for IT issues
- Troubleshoot incidents and service requests via ServiceNow
- Deliver prompt and professional user support
- Document activities and resolutions accurately
- Support IT onboarding for new employees
- Maintain and contribute to knowledge base
- Support continuous service improvement initiatives
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- ServiceNow
Benefits
Diverse Work
- Broad range of tasks and responsibilities
Informal Culture
- Friendly and international working environment
Learning & Development
- Professional development opportunities
Bonuses & Incentives
- Referral program
Team Events
- Company-sponsored events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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D-D-ploy
Onsite Support Engineer (Nuremberg, L1/L2 Support, English/German)(m/w/x)
Nürnberg
Full-timeOn-siteExperienced
Nejo AI Summary
Onsite IT support for industry-leading clients, troubleshooting Windows incidents via ServiceNow. 2+ years IT support experience and fluent English/German required. Friendly, international environment, company-sponsored events.
Requirements
- Fluent English and German (written and spoken)
- Minimum 2+ years IT support / onsite support experience
- Strong troubleshooting in Windows environment
- Experience with ticketing systems (e.g., ServiceNow)
- Excellent communication and customer-oriented mindset
- Ability to work independently in onsite client environment
- Well-organized, reliable, and detail-oriented
- Experience in regulated environments (e.g., GxP) is a plus
- Ability to provide clean criminal record extract
- Associate degree
Tasks
- Provide first and second level IT support
- Act as primary onsite point of contact for IT issues
- Troubleshoot incidents and service requests via ServiceNow
- Deliver prompt and professional user support
- Document activities and resolutions accurately
- Support IT onboarding for new employees
- Maintain and contribute to knowledge base
- Support continuous service improvement initiatives
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- ServiceNow
Benefits
Diverse Work
- Broad range of tasks and responsibilities
Informal Culture
- Friendly and international working environment
Learning & Development
- Professional development opportunities
Bonuses & Incentives
- Referral program
Team Events
- Company-sponsored events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of D-ploy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
D-ploy
Industry
IT
Description
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
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- D-ploy
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