Freshworks
Lead Account Manager(m/w/x)
Full-timeWith HomeofficeSenior
Berlin
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Technical consultation and value-based product demonstrations for strategic accounts, mentoring junior engineers on service software strategies. Business-level German communication and ITSM/ITIL experience essential. Mentoring junior engineers, focus on strategic accounts.
Requirements
- Business-level German communication skills
- 5-7 years technical pre-sales experience
- Ability to simplify complex technical concepts
- Experience with ITSM/ITIL and cloud infrastructure
- Excellent customer and partner communication skills
- Experience with complex sales cycles
- High-level presentation and demonstration skills
- Execution focus and sense of urgency
- Enjoyment of high-energy team environments
Tasks
- Provide technical consultation to strategic prospects and accounts
- Articulate value propositions to business and technical audiences
- Present value-based product demonstrations to potential clients
- Mentor junior solution engineers on technical strategies
- Collaborate with account executives to close new business
- Manage technical sales presentations and solution demonstrations
- Lead proof-of-concept engagements and ensure their success
- Respond to technical RFP and RFI inquiries
- Conduct technical workshops and discovery sessions
- Develop joint solutions in collaboration with partners
- Deliver product updates to internal and external stakeholders
- Foster long-term partnerships as a trusted technical advisor
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- SaaS
- ITSM
- ITIL
- Cloud based infrastructure
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Freshworks and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Technical consultation and value-based product demonstrations for strategic accounts, mentoring junior engineers on service software strategies. Business-level German communication and ITSM/ITIL experience essential. Mentoring junior engineers, focus on strategic accounts.
Requirements
- Business-level German communication skills
- 5-7 years technical pre-sales experience
- Ability to simplify complex technical concepts
- Experience with ITSM/ITIL and cloud infrastructure
- Excellent customer and partner communication skills
- Experience with complex sales cycles
- High-level presentation and demonstration skills
- Execution focus and sense of urgency
- Enjoyment of high-energy team environments
Tasks
- Provide technical consultation to strategic prospects and accounts
- Articulate value propositions to business and technical audiences
- Present value-based product demonstrations to potential clients
- Mentor junior solution engineers on technical strategies
- Collaborate with account executives to close new business
- Manage technical sales presentations and solution demonstrations
- Lead proof-of-concept engagements and ensure their success
- Respond to technical RFP and RFI inquiries
- Conduct technical workshops and discovery sessions
- Develop joint solutions in collaboration with partners
- Deliver product updates to internal and external stakeholders
- Foster long-term partnerships as a trusted technical advisor
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- SaaS
- ITSM
- ITIL
- Cloud based infrastructure
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Freshworks and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Freshworks
Industry
IT
Description
Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences.
Not a perfect match?
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