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Frontify
2mo ago

Key Account Manager(m/w/x)

Sankt Gallen
Full-timeWith Home OfficeSenior

Description

As a Key Account Manager, you will serve as a trusted advisor for a diverse portfolio of enterprise clients, focusing on renewals and expansion opportunities. You will collaborate with teams to ensure customer satisfaction and drive revenue growth.

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Requirements

  • 8+ years of experience in SaaS sales and account management
  • Success managing a high-value book of business
  • Ability to generate and self-source pipeline
  • Success delivering over $1m in expansion revenues annually
  • Ability to manage complex customer deal cycles
  • Experience in strategic account planning and relationship management
  • Well-versed in using Salesforce
  • Strong grasp of methodologies like MEDDPICC
  • Passion for unlocking new opportunities for growth
  • Fluency in English
  • Comfortable with change and dynamic environments

Work Experience

8 years

Tasks

  • Manage renewals for strategic accounts
  • Identify and close expansion opportunities
  • Build long-lasting relationships with enterprise accounts
  • Leverage strategic account planning to align client needs
  • Drive measurable business outcomes for clients
  • Own a portfolio of 20-25 strategic accounts
  • Focus on cross-sell and upsell opportunities
  • Proactively identify expansion opportunities
  • Conduct comprehensive account mapping
  • Develop strategic plans tailored to customer needs
  • Collaborate with Sales and Customer Success teams
  • Ensure seamless onboarding and customer satisfaction
  • Leverage Salesforce to uncover opportunities
  • Develop and implement unified account playbooks

Tools & Technologies

SalesforceGong

Languages

EnglishNative

GermanBasic

Benefits

Additional Allowances

  • Home office setup budget
  • Paid educational days off

Other Benefits

  • Localized benefits

Mental Health Support

  • Paid well-being days off
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Frontify and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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