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Kaufmännische Sachbearbeitung(m/w/x)
Handling technical, order, and payment inquiries for industrial customers at a global technology provider. Commercial administration experience and fluent German skills essential. Hybrid work options available.
Requirements
- Commercial/business education or comparable qualification
- Experience in commercial administration
- Proficiency in MS Office
- Willingness to learn SAP
- Fluent German skills
- Good English skills (B2 level)
- Customer-oriented and cost-conscious thinking
- High initiative
- Teamwork ability
- Organized and structured work approach
- Reliability
- Effective communication skills
Tasks
- Provide technical assistance to customers
- Provide order-related assistance to customers
- Provide payment-related assistance to customers
- Coordinate with stakeholders for case ownership
- Enhance customer satisfaction
- Create order confirmations
- Track deliveries with plants and suppliers
- Ensure accurate invoicing
- Collaborate with Sales, Service, and Product Management
- Collaborate with other ABB Business Areas
- Collaborate with relevant corporate departments
- Manage dunning processes
- Record incoming payments properly
- Verify documents in SAP or Order Management System
- Allocate documents in SAP or Order Management System
- Ensure error-free transaction processing
- Maintain direct customer contact
- Handle customer inquiries on orders
- Handle customer inquiries on deliveries
- Handle customer inquiries on invoices
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Flexible Working
- Flexible working models
- Flextime
- Hybrid options
Healthcare & Fitness
- Health measures
Mental Health Support
- Global Employee Assistance Program
Generous Parental Leave
- Gender-neutral parental leave policy
Competitive Pay
- Global Employee Shareholder Acquisition Program
Additional Allowances
- Meal allowances
Learning & Development
- Extensive training opportunities
- Structured development programs
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Kaufmännische Sachbearbeitung(m/w/x)
Handling technical, order, and payment inquiries for industrial customers at a global technology provider. Commercial administration experience and fluent German skills essential. Hybrid work options available.
Requirements
- Commercial/business education or comparable qualification
- Experience in commercial administration
- Proficiency in MS Office
- Willingness to learn SAP
- Fluent German skills
- Good English skills (B2 level)
- Customer-oriented and cost-conscious thinking
- High initiative
- Teamwork ability
- Organized and structured work approach
- Reliability
- Effective communication skills
Tasks
- Provide technical assistance to customers
- Provide order-related assistance to customers
- Provide payment-related assistance to customers
- Coordinate with stakeholders for case ownership
- Enhance customer satisfaction
- Create order confirmations
- Track deliveries with plants and suppliers
- Ensure accurate invoicing
- Collaborate with Sales, Service, and Product Management
- Collaborate with other ABB Business Areas
- Collaborate with relevant corporate departments
- Manage dunning processes
- Record incoming payments properly
- Verify documents in SAP or Order Management System
- Allocate documents in SAP or Order Management System
- Ensure error-free transaction processing
- Maintain direct customer contact
- Handle customer inquiries on orders
- Handle customer inquiries on deliveries
- Handle customer inquiries on invoices
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Flexible Working
- Flexible working models
- Flextime
- Hybrid options
Healthcare & Fitness
- Health measures
Mental Health Support
- Global Employee Assistance Program
Generous Parental Leave
- Gender-neutral parental leave policy
Competitive Pay
- Global Employee Shareholder Acquisition Program
Additional Allowances
- Meal allowances
Learning & Development
- Extensive training opportunities
- Structured development programs
About the Company
ABB AG
Industry
Manufacturing
Description
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
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