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Kaufmännische Sachbearbeitung(m/w/x)
Handling technical, order, and payment inquiries for industrial customers at a global technology provider. Commercial administration experience and fluent German skills essential. Hybrid work options available.
Requirements
- Commercial/business education or comparable qualification
- Experience in commercial administration
- Proficiency in MS Office
- Willingness to learn SAP
- Fluent German skills
- Good English skills (B2 level)
- Customer-oriented and cost-conscious thinking
- High initiative
- Teamwork ability
- Organized and structured work approach
- Reliability
- Effective communication skills
Tasks
- Provide technical assistance to customers
- Provide order-related assistance to customers
- Provide payment-related assistance to customers
- Coordinate with stakeholders for case ownership
- Enhance customer satisfaction
- Create order confirmations
- Track deliveries with plants and suppliers
- Ensure accurate invoicing
- Collaborate with Sales, Service, and Product Management
- Collaborate with other ABB Business Areas
- Collaborate with relevant corporate departments
- Manage dunning processes
- Record incoming payments properly
- Verify documents in SAP or Order Management System
- Allocate documents in SAP or Order Management System
- Ensure error-free transaction processing
- Maintain direct customer contact
- Handle customer inquiries on orders
- Handle customer inquiries on deliveries
- Handle customer inquiries on invoices
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Flexible Working
- Flexible working models
- Flextime
- Hybrid options
Healthcare & Fitness
- Health measures
Mental Health Support
- Global Employee Assistance Program
Generous Parental Leave
- Gender-neutral parental leave policy
Competitive Pay
- Global Employee Shareholder Acquisition Program
Additional Allowances
- Meal allowances
Learning & Development
- Extensive training opportunities
- Structured development programs
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Kaufmännische Sachbearbeitung(m/w/x)
Handling technical, order, and payment inquiries for industrial customers at a global technology provider. Commercial administration experience and fluent German skills essential. Hybrid work options available.
Requirements
- Commercial/business education or comparable qualification
- Experience in commercial administration
- Proficiency in MS Office
- Willingness to learn SAP
- Fluent German skills
- Good English skills (B2 level)
- Customer-oriented and cost-conscious thinking
- High initiative
- Teamwork ability
- Organized and structured work approach
- Reliability
- Effective communication skills
Tasks
- Provide technical assistance to customers
- Provide order-related assistance to customers
- Provide payment-related assistance to customers
- Coordinate with stakeholders for case ownership
- Enhance customer satisfaction
- Create order confirmations
- Track deliveries with plants and suppliers
- Ensure accurate invoicing
- Collaborate with Sales, Service, and Product Management
- Collaborate with other ABB Business Areas
- Collaborate with relevant corporate departments
- Manage dunning processes
- Record incoming payments properly
- Verify documents in SAP or Order Management System
- Allocate documents in SAP or Order Management System
- Ensure error-free transaction processing
- Maintain direct customer contact
- Handle customer inquiries on orders
- Handle customer inquiries on deliveries
- Handle customer inquiries on invoices
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
Benefits
Flexible Working
- Flexible working models
- Flextime
- Hybrid options
Healthcare & Fitness
- Health measures
Mental Health Support
- Global Employee Assistance Program
Generous Parental Leave
- Gender-neutral parental leave policy
Competitive Pay
- Global Employee Shareholder Acquisition Program
Additional Allowances
- Meal allowances
Learning & Development
- Extensive training opportunities
- Structured development programs
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ABB AG
Industry
Manufacturing
Description
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
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