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ER
Erste Group
28d ago

IT Strategy and Performance Specialist(m/w/x)

Wien
from 55,176 / year
Full-timeOn-siteSenior

Description

In this role, you will play a vital part in shaping the IT strategy and ensuring that digital investments translate into measurable value. Your day-to-day responsibilities will involve defining key performance indicators, analyzing data for improvements, and collaborating with various teams to drive modernization initiatives.

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Requirements

  • •Minimum 5 years of hands-on experience in IT service delivery, IT management or IT service management
  • •Strong familiarity with agile, DevOps, or SRE
  • •Team player with high social competence
  • •Result-oriented and pragmatic way of working
  • •Proven facilitation of cross-functional working groups
  • •Tooling and metrics know-how a plus: ServiceNow, Jira, APM/observability tools

Work Experience

5 years

Tasks

  • •Contribute to the EBOe IT strategy
  • •Ensure digital investments are visible and comparable
  • •Interface between bank business units and IT service providers
  • •Shape and maintain the digital strategy and roadmap
  • •Define outcome-based KPIs and OKRs for digital initiatives
  • •Track benefits realization for digital initiatives
  • •Build executive-ready performance insights and dashboards
  • •Lead strategy and performance reviews with domain leads
  • •Drive corrective actions and prioritization decisions
  • •Analyze product and delivery data to identify bottlenecks
  • •Support sourcing and partnerships with outcome-focused measures
  • •Coordinate cross-functional modernization initiatives
  • •Run benchmarking and external scanning for strategy refresh

Tools & Technologies

ServiceNowJiraAPM/observability tools

Languages

English – Business Fluent

Benefits

Learning & Development

  • •Possibility to benefit and learn from international community

Other Benefits

  • •Interest groups and clubs

Healthcare & Fitness

  • •Fully equipped health center

Corporate Discounts

  • •Special conditions for financial services and insurances
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Erste Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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