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Full implementation cycle for financial infrastructure platform with mid-market and enterprise clients. Deep understanding of Stripe API concepts and project management experience on large user-facing projects required. High impact on global financial infrastructure, with internal process improvement projects.
Requirements
- 3+ years customer experience, preferably at technology company, with top performance track record
- Project management experience on large user-facing projects
- Deep understanding of Stripe API and ability to explain complex API concepts
- Ability to understand complex enterprise requirements and craft tailored solutions
- Proven project management skills
- Strong critical thinking skills, including identifying suboptimal processes
- Ability to recognize user-facing issues and build scalable solutions
- Ability to operate in ambiguous, fast-paced environment
- Strong interest in technology
- Excellent communication in German and English
- Prior experience at growth stage internet/software company
- Prior experience in payments industry
- Prior experience with large mid-market and enterprise organizations
- Prior experience as team lead and mentor
Tasks
- Lead the full implementation cycle from signed-to-live.
- Support mid-market and enterprise clients during implementation.
- Develop customer integration strategies.
- Project manage customer integration plans and timelines.
- Lead and contribute to team projects for process improvement.
- Manage client relationships.
- Engage in business and technical discussions with executives.
- Collaborate with cross-functional teams to craft custom solutions.
- Build scalable account deployment processes for global sales teams.
- Lead the establishment of a new regional office.
- Implement established team practices in the new office.
- Foster a collaborative culture within the new team.
- Serve as a cultural ambassador for the new office.
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Stripe API
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Full-timeOn-siteSeniorBerlin, München
Full implementation cycle for financial infrastructure platform with mid-market and enterprise clients. Deep understanding of Stripe API concepts and project management experience on large user-facing projects required. High impact on global financial infrastructure, with internal process improvement projects.
Requirements
- 3+ years customer experience, preferably at technology company, with top performance track record
- Project management experience on large user-facing projects
- Deep understanding of Stripe API and ability to explain complex API concepts
- Ability to understand complex enterprise requirements and craft tailored solutions
- Proven project management skills
- Strong critical thinking skills, including identifying suboptimal processes
- Ability to recognize user-facing issues and build scalable solutions
- Ability to operate in ambiguous, fast-paced environment
- Strong interest in technology
- Excellent communication in German and English
- Prior experience at growth stage internet/software company
- Prior experience in payments industry
- Prior experience with large mid-market and enterprise organizations
- Prior experience as team lead and mentor
Tasks
- Lead the full implementation cycle from signed-to-live.
- Support mid-market and enterprise clients during implementation.
- Develop customer integration strategies.
- Project manage customer integration plans and timelines.
- Lead and contribute to team projects for process improvement.
- Manage client relationships.
- Engage in business and technical discussions with executives.
- Collaborate with cross-functional teams to craft custom solutions.
- Build scalable account deployment processes for global sales teams.
- Lead the establishment of a new regional office.
- Implement established team practices in the new office.
- Foster a collaborative culture within the new team.
- Serve as a cultural ambassador for the new office.
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Stripe API
About the Company
Stripe
Industry
FinancialServices
Description
Stripe is a financial infrastructure platform for businesses, enabling companies to accept payments and grow their revenue.
Not a perfect match?
- Stripe
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Full-timeOn-siteJuniorBerlin - Navan
Enterprise Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - Topsort
Implementation Lead(m/w/x)
Full-timeOn-siteSeniorBerlin, München