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GEGeberit

Finance SSC Quality & Performance Lead(m/w/x)

Rapperswil-Jona, Pfullendorf
Full-timeOn-siteExperienced

Global governance framework design and KPI dashboard implementation for sanitary technology manufacturing operations. Extensive experience with end-to-end finance processes and SLA frameworks required. Standardized performance reporting across European production sites.

Requirements

  • Degree in relevant business field
  • Experience in Finance Operations or similar
  • Understanding of end-to-end Finance processes
  • Experience with KPI frameworks and SLAs
  • Experience in business case calculation
  • Experience steering projects in international environments
  • Strong analytical and problem-solving skills
  • Strong influencing skills in matrix organizations
  • Excellent communication and change-management skills
  • Fluent English, German is an advantage
  • Experience with performance dashboards or reporting tools

Tasks

  • Define a global service quality governance framework
  • Develop a performance governance framework for Finance Operations
  • Design and implement a global KPI framework
  • Own a global SLA framework for productivity and quality
  • Establish standardized global performance dashboards
  • Create global performance reports for SSC locations
  • Ensure end-to-end performance transparency
  • Enable fact-based performance reviews and decision-making
  • Identify improvement and efficiency potentials using benchmarks
  • Track the implementation of performance improvement measures
  • Steer and monitor Finance Operations projects
  • Monitor transformations, roll-ins, and scope extensions
  • Support business case development for SSC roll-ins
  • Track efficiency and productivity programs
  • Act as a sparring partner for Global Process Owners
  • Support Finance Operations leadership as a key partner

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • P2P
  • O2C
  • R2R
  • KPI frameworks
  • SLAs
  • performance dashboards
  • reporting tools
  • process mining
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