PlanRadar GmbH
Global Director Finance & Operations(m/w/x)
Full-timeWith HomeofficeSenior
Wien
from 82,600 / year
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I3I37 WUI Bank GmbH
Director of Banking Operations(m/w/x)
Wien
from 99,000 / year
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Overseeing bank operations, customer onboarding, and payment processing for a global financial services company. 7-10 years of banking or fintech operational leadership experience required. Short-term incentives and multiple health insurance options.
Requirements
- Bachelor’s degree in Business, Finance, Technology, or related field
- 7–10 years experience in banking, fintech, digital operations, or operational leadership
- Relevant certification (e.g., CIA, ACA, CFE, CISA) preferred
- Strong operational excellence and Lean methodologies experience
- Advanced automation and workflow tools knowledge
- 2–4 years leadership experience
- KPI and performance management expertise
- Strong project and portfolio management capabilities
- Deep digital banking operations and customer servicing processes understanding
- Vendor and strategic partner management experience
- Proven leadership and people management skills
- Strong problem-solving and decision-making abilities
- Excellent stakeholder management and cross-functional collaboration
- High ownership, accountability, and strategic thinking
- Strong continuous improvement mindset with focus on scalability and efficiency
- Fluent English
Tasks
- Manage bank's operational processes
- Handle customer onboarding
- Process payments and transactions
- Oversee lending operations
- Provide customer service
- Define and document standardized processes
- Establish process ownership and accountability
- Drive performance through KPIs
- Ensure processes are simple and scalable
- Identify and reduce inefficiencies
- Apply Lean and continuous improvement methodologies
- Increase automation and STP
- Minimize manual interventions
- Improve process consistency
- Redesign processes for simplicity
- Initiate and manage automation projects
- Enhance customer journey
- Implement platform and vendor changes
- Prioritize initiatives by strategic impact
- Ensure disciplined execution
- Collaborate with Product, IT, and Risk teams
- Track efficiency, cost, and customer experience
- Adopt APIs, workflow tools, RPA, and AI
- Build scalable operations
- Ensure transparent and reliable workflows
- Monitor KPIs and operational dashboards
- Identify and address bottlenecks
- Optimize productivity and service levels
- Manage relationships with payment providers
- Integrate KYC/onboarding vendors
- Work with core banking and platform providers
- Define and enforce SLAs
- Seamlessly integrate partners into processes
- Reduce customer journey friction
- Minimize delays and errors
- Support digital self-service
- Ensure well-documented processes
- Maintain a pragmatic control environment
- Support audits and compliance
- Build a high-performing team
- Foster a culture of ownership
- Promote continuous improvement
- Ensure process discipline
- Enable cross-functional collaboration
Work Experience
- 7 - 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – is a plus
Tools & Technologies
- Lean methodologies
- automation
- workflow tools
- digital banking operations
Benefits
Bonuses & Incentives
- Short-term incentives
Healthcare & Fitness
- Multiple health insurance options
- Comprehensive medical cover
Other Benefits
- Accident insurance
- Life insurance
- Comprehensive life cover
Learning & Development
- Best-in-class development platforms
Retirement Plans
- Contributory pension plan
Additional Allowances
- Luncheon vouchers
Corporate Discounts
- Partner discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of I37 WUI Bank GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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I3I37 WUI Bank GmbH
Director of Banking Operations(m/w/x)
Wien
from 99,000 / year
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Overseeing bank operations, customer onboarding, and payment processing for a global financial services company. 7-10 years of banking or fintech operational leadership experience required. Short-term incentives and multiple health insurance options.
Requirements
- Bachelor’s degree in Business, Finance, Technology, or related field
- 7–10 years experience in banking, fintech, digital operations, or operational leadership
- Relevant certification (e.g., CIA, ACA, CFE, CISA) preferred
- Strong operational excellence and Lean methodologies experience
- Advanced automation and workflow tools knowledge
- 2–4 years leadership experience
- KPI and performance management expertise
- Strong project and portfolio management capabilities
- Deep digital banking operations and customer servicing processes understanding
- Vendor and strategic partner management experience
- Proven leadership and people management skills
- Strong problem-solving and decision-making abilities
- Excellent stakeholder management and cross-functional collaboration
- High ownership, accountability, and strategic thinking
- Strong continuous improvement mindset with focus on scalability and efficiency
- Fluent English
Tasks
- Manage bank's operational processes
- Handle customer onboarding
- Process payments and transactions
- Oversee lending operations
- Provide customer service
- Define and document standardized processes
- Establish process ownership and accountability
- Drive performance through KPIs
- Ensure processes are simple and scalable
- Identify and reduce inefficiencies
- Apply Lean and continuous improvement methodologies
- Increase automation and STP
- Minimize manual interventions
- Improve process consistency
- Redesign processes for simplicity
- Initiate and manage automation projects
- Enhance customer journey
- Implement platform and vendor changes
- Prioritize initiatives by strategic impact
- Ensure disciplined execution
- Collaborate with Product, IT, and Risk teams
- Track efficiency, cost, and customer experience
- Adopt APIs, workflow tools, RPA, and AI
- Build scalable operations
- Ensure transparent and reliable workflows
- Monitor KPIs and operational dashboards
- Identify and address bottlenecks
- Optimize productivity and service levels
- Manage relationships with payment providers
- Integrate KYC/onboarding vendors
- Work with core banking and platform providers
- Define and enforce SLAs
- Seamlessly integrate partners into processes
- Reduce customer journey friction
- Minimize delays and errors
- Support digital self-service
- Ensure well-documented processes
- Maintain a pragmatic control environment
- Support audits and compliance
- Build a high-performing team
- Foster a culture of ownership
- Promote continuous improvement
- Ensure process discipline
- Enable cross-functional collaboration
Work Experience
- 7 - 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – is a plus
Tools & Technologies
- Lean methodologies
- automation
- workflow tools
- digital banking operations
Benefits
Bonuses & Incentives
- Short-term incentives
Healthcare & Fitness
- Multiple health insurance options
- Comprehensive medical cover
Other Benefits
- Accident insurance
- Life insurance
- Comprehensive life cover
Learning & Development
- Best-in-class development platforms
Retirement Plans
- Contributory pension plan
Additional Allowances
- Luncheon vouchers
Corporate Discounts
- Partner discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of I37 WUI Bank GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
I37 WUI Bank GmbH
Industry
FinancialServices
Description
The company is well positioned to become the world’s most accessible financial services company, transforming lives and communities.
Not a perfect match?
- PlanRadar GmbH
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Payment Process Owner(m/w/x)
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Director Compliance(m/w/x)
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Senior Expert Operational Resilience & Framework Management(m/w/x)
Full-timeWith HomeofficeSeniorWienfrom 51,336 / year - Western Union International Bank (WUIB)
Controlling Manager(m/w/x)
Full-timeWith HomeofficeSeniorWienfrom 70,200 / year