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CX Researcher - Business Customers(m/w/x)
Analyzing business customer behaviors for a B2B SaaS provider. Extensive UX/CX research experience required. Full end-to-end project responsibility, presenting findings to stakeholders.
Requirements
- Extensive UX/CX Research, User Research, or Customer Insights experience
- Full end-to-end project responsibility
- Broad range of qualitative and quantitative methods
- Skilled at combining data and identifying patterns
- Deriving actionable insights
- Ensuring research drives impact
- Translating insights into clear recommendations
- Supporting implementation and measuring results
- Proven track record in B2B research
- B2B research in financial services or complex industries
- Familiarity with full product lifecycle
- Collaboration across teams
- Excellent presentation skills
- Excellent workshop facilitation skills
- Excellent stakeholder alignment skills
- German language skills
- English language skills
- Passion for work
- Ability to enjoy free time
- Encouragement to apply even if not all requirements met
Tasks
- Plan and conduct research methods
- Analyze business customer behaviors
- Develop personas and customer journeys
- Translate findings into recommendations
- Present research results to stakeholders
- Facilitate workshops and decision-making
- Collaborate with product management
- Work with UX/UI design teams
- Support marketing and sales efforts
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
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CX Researcher - Business Customers(m/w/x)
Analyzing business customer behaviors for a B2B SaaS provider. Extensive UX/CX research experience required. Full end-to-end project responsibility, presenting findings to stakeholders.
Requirements
- Extensive UX/CX Research, User Research, or Customer Insights experience
- Full end-to-end project responsibility
- Broad range of qualitative and quantitative methods
- Skilled at combining data and identifying patterns
- Deriving actionable insights
- Ensuring research drives impact
- Translating insights into clear recommendations
- Supporting implementation and measuring results
- Proven track record in B2B research
- B2B research in financial services or complex industries
- Familiarity with full product lifecycle
- Collaboration across teams
- Excellent presentation skills
- Excellent workshop facilitation skills
- Excellent stakeholder alignment skills
- German language skills
- English language skills
- Passion for work
- Ability to enjoy free time
- Encouragement to apply even if not all requirements met
Tasks
- Plan and conduct research methods
- Analyze business customer behaviors
- Develop personas and customer journeys
- Translate findings into recommendations
- Present research results to stakeholders
- Facilitate workshops and decision-making
- Collaborate with product management
- Work with UX/UI design teams
- Support marketing and sales efforts
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
DKB Code Factory
Industry
FinancialServices
Description
The company helps shape innovative finance products through user experience research and product development.
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