MongoDB
Customer Success Manager - German Speaking(m/w/x)
Full-timeWith HomeofficeSenior
München
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MOMongoDB
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
Nejo AI Summary
Advising innovators on technology strategy, optimizing technical environments, and running enablement sessions. 5+ years in customer-centric roles required. Hybrid working model.
Requirements
- 5+ years experience in customer-centric roles
- Passion for advocating for customers
- Aptitude and curiosity for technical concepts
- High level of autonomy and ownership
- Entrepreneurial mindset and process building skills
- Teamwork and passion for collaboration
- Prior exposure to database and cloud technology
- Bilingual English and German
Tasks
- Advise customers on technology strategy and best practices
- Run enablement sessions independently or with internal teams
- Optimize customer technical environments and product spend
- Recommend product features to accelerate time to value
- Collect customer feedback to inform product and leadership
- Collaborate with product engineering to develop innovative solutions
- Resolve critical customer issues and business-impacting outages
- Execute account plans to mitigate risk and drive growth
- Lead executive business reviews with C-suite leaders
- Develop internal best practices and program enablement
- Document customer interactions in Gainsight and Salesforce
- Analyze account health signals to adjust engagement strategies
- Manage relationships and performance reporting with sales leadership
- Forecast expected churn and growth for senior leadership
- Interview and onboard new team members
- Lead peer enablement sessions and product certifications
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MongoDB
- Databases
- Cloud
- Infrastructure technology
Benefits
Flexible Working
- Hybrid working model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MongoDB and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MOMongoDB
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeSenior
Nejo AI Summary
Advising innovators on technology strategy, optimizing technical environments, and running enablement sessions. 5+ years in customer-centric roles required. Hybrid working model.
Requirements
- 5+ years experience in customer-centric roles
- Passion for advocating for customers
- Aptitude and curiosity for technical concepts
- High level of autonomy and ownership
- Entrepreneurial mindset and process building skills
- Teamwork and passion for collaboration
- Prior exposure to database and cloud technology
- Bilingual English and German
Tasks
- Advise customers on technology strategy and best practices
- Run enablement sessions independently or with internal teams
- Optimize customer technical environments and product spend
- Recommend product features to accelerate time to value
- Collect customer feedback to inform product and leadership
- Collaborate with product engineering to develop innovative solutions
- Resolve critical customer issues and business-impacting outages
- Execute account plans to mitigate risk and drive growth
- Lead executive business reviews with C-suite leaders
- Develop internal best practices and program enablement
- Document customer interactions in Gainsight and Salesforce
- Analyze account health signals to adjust engagement strategies
- Manage relationships and performance reporting with sales leadership
- Forecast expected churn and growth for senior leadership
- Interview and onboard new team members
- Lead peer enablement sessions and product certifications
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MongoDB
- Databases
- Cloud
- Infrastructure technology
Benefits
Flexible Working
- Hybrid working model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MongoDB and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
MongoDB
Industry
IT
Description
The company empowers innovators to create and disrupt industries by unleashing the power of software and data.
Not a perfect match?
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