Moss
Account Manager(m/w/x)
Full-timeWith HomeofficeExperienced
München
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MOMoss
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Driving engagement and upsell for an AI-driven spend management SaaS solution at a European scale-up. Fluent German C2 and English C1 required; upselling experience with existing clients essential. Equity, 20 days work from abroad, 600 EUR L&D budget.
Requirements
- Experience in proactive commercial-centric role
- Experience upselling products to existing clients
- Fluent German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear and concise communication skills
- Analytical mindset and data interpretation
- Structured working and task prioritization
Tasks
- Build and nurture scalable customer relationships
- Consult with clients to achieve finance goals
- Drive engagement with spend management features
- Identify upsell and product optimization opportunities
- Monitor revenue trajectory using specific KPIs
- Track spend engagement and SaaS uplift metrics
- Communicate client feedback to internal stakeholders
- Advise on current and future product features
- Design client journey touchpoints to increase satisfaction
- Improve processes to ensure long-term retention
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Top-of-market compensation package
- Equity
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR/GBP Learning & Development Budget
Corporate Discounts
- Local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MOMoss
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Driving engagement and upsell for an AI-driven spend management SaaS solution at a European scale-up. Fluent German C2 and English C1 required; upselling experience with existing clients essential. Equity, 20 days work from abroad, 600 EUR L&D budget.
Requirements
- Experience in proactive commercial-centric role
- Experience upselling products to existing clients
- Fluent German (C2) and English (C1)
- Customer obsession and empathy
- Commercial mindset and negotiation skills
- Clear and concise communication skills
- Analytical mindset and data interpretation
- Structured working and task prioritization
Tasks
- Build and nurture scalable customer relationships
- Consult with clients to achieve finance goals
- Drive engagement with spend management features
- Identify upsell and product optimization opportunities
- Monitor revenue trajectory using specific KPIs
- Track spend engagement and SaaS uplift metrics
- Communicate client feedback to internal stakeholders
- Advise on current and future product features
- Design client journey touchpoints to increase satisfaction
- Improve processes to ensure long-term retention
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Benefits
Competitive Pay
- Top-of-market compensation package
- Equity
Workation & Sabbatical
- 20 days work from abroad
Learning & Development
- 600 EUR/GBP Learning & Development Budget
Corporate Discounts
- Local benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Moss and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Moss
Industry
FinancialServices
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
Not a perfect match?
- Moss
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