CleverPush GmbH
Customer Success Manager im Saas-Bereich(m/w/x)
Full-timeWith HomeofficeJunior
Hamburg
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VIVisable GmbH
Customer Success Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Customer lifecycle management for B2B digital platforms wlw & EP. Initial customer-facing experience required. 30 vacation days, Christmas/New Year's Eve off.
Requirements
- Initial experience in customer-oriented environment (e.g., customer success, account management)
- Strong interest in Customer Success, digital products, B2B models
- Structured, organized work with good prioritization
- Experience with CRM tools for customer interaction, data tracking, personalized support
- Strong communication skills and customer-oriented mindset
- Curiosity and willingness to learn and grow
- First experience in B2B environment is a plus
- Fluent in German
- Very good command of spoken English
Tasks
- Manage B2B customer relationships throughout the lifecycle
- Promote Visable and Digital Platforms wlw & EP to B2B customers
- Collect and share customer feedback with internal departments
- Support the development of customer-focused strategies and features
- Maintain high levels of customer orientation and service awareness
- Develop and improve Customer Success processes and playbooks
- Guide customers in achieving their goals using our platforms
- Ensure a positive customer experience throughout the lifecycle
- Analyze customer data to identify usage patterns and adoption opportunities
- Collaborate with internal teams to enhance product and service offerings
- Stay informed about company events and stakeholder activities
- Develop and maintain a central knowledge database of CS playbooks
- Identify and pursue potential opportunities for additional services
- Work with Sales to capitalize on identified opportunities
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM tools
Benefits
More Vacation Days
- 30 vacation days
- Christmas Eve off
- New Year's Eve off
Flexible Working
- Flexible working hours
- Hybrid work model
Learning & Development
- Individual training opportunities
Mentorship & Coaching
- Regular feedback discussions
Team Events
- Team-building measures
Workation & Sabbatical
- Workation offer
Healthcare & Fitness
- Fitness cooperation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Visable GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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VIVisable GmbH
Customer Success Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeJunior
Nejo AI Summary
Customer lifecycle management for B2B digital platforms wlw & EP. Initial customer-facing experience required. 30 vacation days, Christmas/New Year's Eve off.
Requirements
- Initial experience in customer-oriented environment (e.g., customer success, account management)
- Strong interest in Customer Success, digital products, B2B models
- Structured, organized work with good prioritization
- Experience with CRM tools for customer interaction, data tracking, personalized support
- Strong communication skills and customer-oriented mindset
- Curiosity and willingness to learn and grow
- First experience in B2B environment is a plus
- Fluent in German
- Very good command of spoken English
Tasks
- Manage B2B customer relationships throughout the lifecycle
- Promote Visable and Digital Platforms wlw & EP to B2B customers
- Collect and share customer feedback with internal departments
- Support the development of customer-focused strategies and features
- Maintain high levels of customer orientation and service awareness
- Develop and improve Customer Success processes and playbooks
- Guide customers in achieving their goals using our platforms
- Ensure a positive customer experience throughout the lifecycle
- Analyze customer data to identify usage patterns and adoption opportunities
- Collaborate with internal teams to enhance product and service offerings
- Stay informed about company events and stakeholder activities
- Develop and maintain a central knowledge database of CS playbooks
- Identify and pursue potential opportunities for additional services
- Work with Sales to capitalize on identified opportunities
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM tools
Benefits
More Vacation Days
- 30 vacation days
- Christmas Eve off
- New Year's Eve off
Flexible Working
- Flexible working hours
- Hybrid work model
Learning & Development
- Individual training opportunities
Mentorship & Coaching
- Regular feedback discussions
Team Events
- Team-building measures
Workation & Sabbatical
- Workation offer
Healthcare & Fitness
- Fitness cooperation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Visable GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Visable GmbH
Industry
IT
Description
Das Unternehmen ist ein kulturell vielfältiges und internationales Unternehmen mit über 50 verschiedenen Nationalitäten und mehr als 20 gesprochenen Sprachen.
Not a perfect match?
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