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Customer Service Specialist(m/w/x)
Daily order processing including EDIs and SAP allocations for healthcare access. Fluency in English and German required. Flexible working hours.
Requirements
- Open-minded, friendly communication and customer-orientation
- Fluency in English and German
- Experience with SAP as an advantage
- Analytical thinking and can-do attitude
- Sense of urgency and problem-solving skills
- Interest in supply chain and learning
Tasks
- Manage daily order processing including EDIs
- Handle customer returns and complaints
- Respond to customer inquiries regarding orders
- Document and archive processed sales orders
- Manage SAP allocations and resolve problems
- Monitor stock reconciliation
- Co-design and implement local distribution strategies
- Collaborate with logistics and warehousing partners
- Coordinate with internal Quality and Commercial teams
- Ensure timely delivery to all Austrian customers
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- SAP
Benefits
Flexible Working
- Flexible working hours
Healthcare & Fitness
- Workplace health promotion
- Various sports programs
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Customer Service Specialist(m/w/x)
Daily order processing including EDIs and SAP allocations for healthcare access. Fluency in English and German required. Flexible working hours.
Requirements
- Open-minded, friendly communication and customer-orientation
- Fluency in English and German
- Experience with SAP as an advantage
- Analytical thinking and can-do attitude
- Sense of urgency and problem-solving skills
- Interest in supply chain and learning
Tasks
- Manage daily order processing including EDIs
- Handle customer returns and complaints
- Respond to customer inquiries regarding orders
- Document and archive processed sales orders
- Manage SAP allocations and resolve problems
- Monitor stock reconciliation
- Co-design and implement local distribution strategies
- Collaborate with logistics and warehousing partners
- Coordinate with internal Quality and Commercial teams
- Ensure timely delivery to all Austrian customers
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- SAP
Benefits
Flexible Working
- Flexible working hours
Healthcare & Fitness
- Workplace health promotion
- Various sports programs
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Roche Austria GmbH
Industry
Healthcare
Description
Das Unternehmen setzt sich dafür ein, Krankheiten zu verhindern, zu stoppen und zu heilen, und gewährleistet den Zugang zur Gesundheitsversorgung.
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