LexisNexis Verlag ARD ORAC GmbH
Customer Service Agent(m/w/x)
Full-timeWith HomeofficeJunior
Wien
from 35,000 / year
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Your personal AI career agent
SESentry
Customer Service Representative(m/w/x)
Wien
from 36,000 / year
Full-timeWith Home OfficeJunior
Nejo AI Summary
Answering high-volume inbound support tickets for a developer tools company. 1+ year customer support experience required. Incentive compensation, equity grants, and paid time off.
Requirements
- Resourcefulness and tinkering ability
- Problem-solving and customer assistance skills
- Passion for customer service and positive customer impact
- 1+ year customer support or technical support experience
- Excellent written English communication skills
- Ability to manage competing priorities and deadlines
- Ability to work in a fast-paced environment
- Residency in Vienna, Austria or willingness to relocate
Tasks
- Engage customers to ensure a great experience
- Reduce response times for customer inquiries
- Scale support needs as the company grows
- Advocate for customers and their needs
- Answer high-volume inbound support tickets
- Specialize in Sentry account and billing
- Contribute to team operational improvements
- Support knowledge base documentation
- Build macros to assist the team
Work Experience
- 1 year
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Bonuses & Incentives
- Incentive compensation
Competitive Pay
- Equity grants
More Vacation Days
- Paid time off
Healthcare & Fitness
- Group health insurance coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sentry and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SESentry
Customer Service Representative(m/w/x)
Wien
from 36,000 / year
Full-timeWith Home OfficeJunior
Nejo AI Summary
Answering high-volume inbound support tickets for a developer tools company. 1+ year customer support experience required. Incentive compensation, equity grants, and paid time off.
Requirements
- Resourcefulness and tinkering ability
- Problem-solving and customer assistance skills
- Passion for customer service and positive customer impact
- 1+ year customer support or technical support experience
- Excellent written English communication skills
- Ability to manage competing priorities and deadlines
- Ability to work in a fast-paced environment
- Residency in Vienna, Austria or willingness to relocate
Tasks
- Engage customers to ensure a great experience
- Reduce response times for customer inquiries
- Scale support needs as the company grows
- Advocate for customers and their needs
- Answer high-volume inbound support tickets
- Specialize in Sentry account and billing
- Contribute to team operational improvements
- Support knowledge base documentation
- Build macros to assist the team
Work Experience
- 1 year
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Bonuses & Incentives
- Incentive compensation
Competitive Pay
- Equity grants
More Vacation Days
- Paid time off
Healthcare & Fitness
- Group health insurance coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sentry and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Sentry
Industry
IT
Description
Sentry helps developers write better software faster with performance and error monitoring tools.
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