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CSCSL Vifor

Business Operations Lead(m/w/x)

Bern
Full-timeOn-siteManagement

Leading an 11-person team, driving sales force effectiveness for specialized pharmaceutical products. 8+ years pharmaceutical industry experience required. Direct involvement in Country Leadership Team.

Requirements

  • Degree in Business, Life Sciences, or related field
  • Minimum 8 years pharmaceutical industry experience
  • Teamwork, communication, and interpersonal skills
  • High level of customer focus
  • Direct and indirect leadership capabilities
  • Understanding of Swiss pharmaceutical market
  • Expertise in IQVIA data and CRM systems
  • Expertise in performance measurement and forecasting
  • Professional German, French, and English skills
  • Advanced computer and Microsoft Office skills
  • Understanding of BI and data warehouse technologies
  • Project management and organizational skills
  • Self-motivation and resourcefulness
  • Ability to perform under pressure

Tasks

  • Serve on the Country Leadership Team
  • Lead and develop a team of eleven
  • Drive local Sales Force Effectiveness
  • Manage the local CRM system
  • Localize segmentation and targeting standards
  • Set goals and calculate incentives
  • Lead CRM rollouts and team trainings
  • Drive integrated account management
  • Manage local Power BI solutions
  • Conduct market research for brand strategies
  • Develop patient flow models and forecasts
  • Screen local business opportunities
  • Unify the Customer Service team
  • Implement SAP and harmonize systems
  • Manage hospital and wholesaler relationships
  • Build a digital and omnichannel framework
  • Execute the digital engagement strategy
  • Manage the local website strategy
  • Oversee congress and event management
  • Evolve the company's event visibility
  • Lead transparency reporting and compliance

Work Experience

  • 8 years

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • FrenchBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • IQVIA
  • CRM systems
  • forecasting tools
  • SAP
  • Microsoft Office
  • data warehouse
  • business intelligence technologies

Benefits

Informal Culture

  • Inclusion and belonging culture

Other Benefits

  • Reasonable accommodation for disability
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CSL Vifor and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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