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AI Success Engineer(m/w/x)
Post-sale advisory for OpenAI product adoption, configuring solutions for customer workflows at an AI research and deployment company. 8+ years technical customer-facing experience required. Relocation assistance provided.
Requirements
- 8+ years technical customer facing experience
- Deep knowledge of OpenAI products and APIs
- Ability to translate technical concepts
- Comfort embedding with customers for workflows
- Excellent project and program management instincts
- Thought partnership for C-level stakeholders
- High ownership and fast decision making
- Record of driving technical deployments
Tasks
- Lead technical relationships as a post-sale advisor
- Drive account health and adoption velocity
- Conduct technical enablement and configuration sessions
- Identify use cases by analyzing customer workflows
- Coordinate product activation and deployment planning
- Align business goals with technical capabilities
- Develop actionable adoption roadmaps with clear KPIs
- Surface customer feedback to product and research teams
- Measure business impact through post-deployment reporting
- Facilitate workshops on use case design
- Identify expansion opportunities for new workflows
- Optimize existing customer account configurations
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- OpenAI
- APIs
- SDKs
- Connectors
- Embeddings
- Retrieval augmentation
- Fine-tuning
Benefits
Flexible Working
- Hybrid work model
Other Benefits
- Relocation assistance
- Reasonable accommodations for disabilities
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AI Success Engineer(m/w/x)
Post-sale advisory for OpenAI product adoption, configuring solutions for customer workflows at an AI research and deployment company. 8+ years technical customer-facing experience required. Relocation assistance provided.
Requirements
- 8+ years technical customer facing experience
- Deep knowledge of OpenAI products and APIs
- Ability to translate technical concepts
- Comfort embedding with customers for workflows
- Excellent project and program management instincts
- Thought partnership for C-level stakeholders
- High ownership and fast decision making
- Record of driving technical deployments
Tasks
- Lead technical relationships as a post-sale advisor
- Drive account health and adoption velocity
- Conduct technical enablement and configuration sessions
- Identify use cases by analyzing customer workflows
- Coordinate product activation and deployment planning
- Align business goals with technical capabilities
- Develop actionable adoption roadmaps with clear KPIs
- Surface customer feedback to product and research teams
- Measure business impact through post-deployment reporting
- Facilitate workshops on use case design
- Identify expansion opportunities for new workflows
- Optimize existing customer account configurations
Work Experience
- 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- OpenAI
- APIs
- SDKs
- Connectors
- Embeddings
- Retrieval augmentation
- Fine-tuning
Benefits
Flexible Working
- Hybrid work model
Other Benefits
- Relocation assistance
- Reasonable accommodations for disabilities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
OpenAI
Industry
Research
Description
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
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