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Account Manager(m/w/x)
Commercial management of engine MRO service contracts, coordinating shop visits and turnaround times. 3+ years commercial or technical MRO experience in a customer-facing role required. Work with high-value engine assets in a global MRO environment.
Requirements
- Commercial or Technical degree in relevant discipline or equivalent experience
- Minimum 3 years of commercial or technical experience in the MRO industry
- Minimum 3 years of experience in a customer facing position in the MRO industry
- Strong understanding of the MRO or related Aerospace business
- Strong business acumen and contract understanding
- Strong communications, negotiations and intercultural awareness skills
- Fluency in English
Tasks
- Manage multiple customer accounts commercially
- Coordinate engine induction slots and shop visits
- Achieve revenue and P&L targets for customer accounts
- Communicate with customers about commercial and engine TAT topics
- Trigger internal and external escalations as needed
- Maintain and develop customer relationships
- Prepare and coordinate customer visits on-site or at their facilities
- Take P&L responsibility for assigned accounts
- Participate in contract handover meetings and analyze risks
- Serve as the main point of contact for customer feedback
- Organize and coordinate customer review meetings
- Lead kick-off meetings for new engine shop visits
- Provide accurate engine delivery information for planning
- Communicate commercial and TAT topics during shop visits
- Offer part replacements and discuss financial aspects with customers
- Issue preliminary invoices based on price estimations
- Review main/final invoices at the end of shop visits
- Build and release accruals for discounts and penalties
- Resolve invoice disputes with customers
- Support the cash collection process with Sales
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Not a perfect match?
- SR Technics Switzerland Ltd. JobportalFull-timeOn-siteExperiencedZürich, Bad Zurzach
- SR Technics Switzerland Ltd.
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Account Manager(m/w/x)
Commercial management of engine MRO service contracts, coordinating shop visits and turnaround times. 3+ years commercial or technical MRO experience in a customer-facing role required. Work with high-value engine assets in a global MRO environment.
Requirements
- Commercial or Technical degree in relevant discipline or equivalent experience
- Minimum 3 years of commercial or technical experience in the MRO industry
- Minimum 3 years of experience in a customer facing position in the MRO industry
- Strong understanding of the MRO or related Aerospace business
- Strong business acumen and contract understanding
- Strong communications, negotiations and intercultural awareness skills
- Fluency in English
Tasks
- Manage multiple customer accounts commercially
- Coordinate engine induction slots and shop visits
- Achieve revenue and P&L targets for customer accounts
- Communicate with customers about commercial and engine TAT topics
- Trigger internal and external escalations as needed
- Maintain and develop customer relationships
- Prepare and coordinate customer visits on-site or at their facilities
- Take P&L responsibility for assigned accounts
- Participate in contract handover meetings and analyze risks
- Serve as the main point of contact for customer feedback
- Organize and coordinate customer review meetings
- Lead kick-off meetings for new engine shop visits
- Provide accurate engine delivery information for planning
- Communicate commercial and TAT topics during shop visits
- Offer part replacements and discuss financial aspects with customers
- Issue preliminary invoices based on price estimations
- Review main/final invoices at the end of shop visits
- Build and release accruals for discounts and penalties
- Resolve invoice disputes with customers
- Support the cash collection process with Sales
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
About the Company
SR Technics Switzerland Ltd.
Industry
Aerospace
Description
The company is a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience.
Not a perfect match?
- SR Technics Switzerland Ltd. Jobportal
Shop Visit Manager(m/w/x)
Full-timeOn-siteExperiencedZürich, Bad Zurzach - SR Technics Switzerland Ltd.
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Full-timeOn-siteExperiencedZürich - International SOS
Account Manager(m/w/x)
Full-timeOn-siteExperiencedGenf, Zürich - SR Technics Switzerland Ltd. Jobportal
Head of Parts Repair Services(m/w/x)
Full-timeOn-siteSeniorZürich - KONE (Schweiz) AG
Key Account Manager Servicebusiness(m/w/x)
Full-timeOn-siteExperiencedBrüttisellen