Dein persönlicher KI-Karriere-Agent
User Assistance Developer/Technical Writer(m/w/x)
Creating help content for SAP's cloud business software, explaining complex features with AI trends in mind. 3+ years of software user assistance experience required. Skill growth opportunities, inclusion culture.
Anforderungen
- 3+ years experience writing/producing user assistance deliverables for software
- University degree in technical writing, documentation, translation, or equivalent
- Excellent English and German communication skills, written and spoken
- Strong competence in DITA CCMS; GitHub experience is a plus
- Attention to detail, organizational skills, passion for user-focused content
- Keen interest in leveraging AI in daily work
- Strong self-management skills and proactive approach
- Proven ability to work independently and collaboratively
- Excels at building constructive relationships with internal teams/stakeholders
- Open mindset, willingness to learn, ability to think outside the box
Aufgaben
- Explain complex technical features in easy-to-understand help content
- Follow SAP guidelines and best practices
- Support and contribute to user assistance goals
- Stay updated with the latest trends in AI
- Share and receive constructive feedback with peers
- Plan, design, develop, and edit user assistance deliverables
- Create documentation, user interface text, in-app help, and enablement materials
- Collaborate with subject-matter experts
- Participate in customer engagement activities to understand user needs
- Acquire, analyze, and organize source information
- Ensure content quality and consistency through proofreading and editing
- Conduct usability testing
- Comply with localization and accessibility requirements
- Manage assigned sub-projects
- Track deliverables and milestones
- Provide regular status updates to management or project leads
- Contribute to cross-functional projects
- Share industry knowledge on user assistance tools, trends, and emerging technologies
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- DITA CCMS
- GitHub
- AI
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Health and well-being focus
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Inclusion culture
Flexibles Arbeiten
- Flexible working models
- Home
- Jobs in Deutschland
- St Ingbert
- User Assistance Developer/Technical WriterUser Assistance Developer/Technical Writer bei SAP
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- Home
- Jobs in Deutschland
- St Ingbert
- User Assistance Developer/Technical WriterUser Assistance Developer/Technical Writer bei SAP
User Assistance Developer/Technical Writer(m/w/x)
Creating help content for SAP's cloud business software, explaining complex features with AI trends in mind. 3+ years of software user assistance experience required. Skill growth opportunities, inclusion culture.
Anforderungen
- 3+ years experience writing/producing user assistance deliverables for software
- University degree in technical writing, documentation, translation, or equivalent
- Excellent English and German communication skills, written and spoken
- Strong competence in DITA CCMS; GitHub experience is a plus
- Attention to detail, organizational skills, passion for user-focused content
- Keen interest in leveraging AI in daily work
- Strong self-management skills and proactive approach
- Proven ability to work independently and collaboratively
- Excels at building constructive relationships with internal teams/stakeholders
- Open mindset, willingness to learn, ability to think outside the box
Aufgaben
- Explain complex technical features in easy-to-understand help content
- Follow SAP guidelines and best practices
- Support and contribute to user assistance goals
- Stay updated with the latest trends in AI
- Share and receive constructive feedback with peers
- Plan, design, develop, and edit user assistance deliverables
- Create documentation, user interface text, in-app help, and enablement materials
- Collaborate with subject-matter experts
- Participate in customer engagement activities to understand user needs
- Acquire, analyze, and organize source information
- Ensure content quality and consistency through proofreading and editing
- Conduct usability testing
- Comply with localization and accessibility requirements
- Manage assigned sub-projects
- Track deliverables and milestones
- Provide regular status updates to management or project leads
- Contribute to cross-functional projects
- Share industry knowledge on user assistance tools, trends, and emerging technologies
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- DITA CCMS
- GitHub
- AI
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Health and well-being focus
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Inclusion culture
Flexibles Arbeiten
- Flexible working models
Über das Unternehmen
SAP
Branche
IT
Beschreibung
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Noch nicht perfekt?
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